Guttering Damage Advice

Beardo7

Good afternoon all

I am after some advice as basically at the end of my tether with this now, we live in a new build property built by Kier in 2018 who have since gone out of business and been taken over by Tilla homes. We are the 1st owners of the property. They guttering on the side of the property split and water was pouring water down the side of the house, we paid a roofing company £1000 to fix this as it transpired the roofing and guttering was not built to spec when built and the cladding and coverings needed replacing and repairing it had been leaking water in to the roofing and it's damaged the brickwork. Our insurers refused to pay out for it. We sent it to the NBBC who advised "It is below their £2k threshold for a claim?"

The guttering has again split in the same place and we have only just noticed as it's been so dry. On the invoice from the Roofers it states "All work is Guaranteed for 10 years" I have been unable to get back in contact with them since as they are ignoring my Calls and emails now, I have written to our MP who has taken this up for us but we are again being met with more brick walls and people unwilling to take ownership of this and if not resolved could lead to some serious structural damage to the property from something that is not our fualt as the roofing wasn't built to spec and we have already paid for this to be fixed once.

I am waiting to here back again from the NBBC via our MP but just wondered if anyone has any advice in the meantime?

Regards

Andy

Woodstok2000

Since the original roofer didnt fix it, is it possible it now would be above the £2k minimum for an NHBC claim?

Lorian

Post a photo of the damage. It's unusual for relatively new guttering to split. Ideally a wide angle and zoomed in photo.

Baldytyke88

Kier Group plc is a British construction company and its share is 260.

Near-collapse avoided: The company faced severe financial trouble and heavy debts around 2018 and 2019, leading many to fear it would follow rival Carillion into insolvency. Turnaround: Under a multi-year restructuring, job cuts, and asset sales led by former CEO Andrew Davies, Kier Group stabilized its finances.Current status: The firm returned to profit, eliminated its net debt, and reported a strong order pipeline exceeding £11 billion.