Chip account closing

happybagger

All, how is it possible to close Chip completely? I only went in to bag the £30 bonus, have zeroed both the investment account and the savings account, left it a month for the pending interest (9p) to show and drew that out, as they state zero balance is needed. Now I have zero in savings, zero in the investment account, and no pending interest. Yet going through the account closure request states I have an account balance.

Am I missing something?

winkowinko

Send them a message. I have closed Chip accounts entirely twice before.

Mythic

Chip is the worst bank I have ever dealt with. I have had numerous problems trying to pay money in since they went over to the new method and in wanting to close the account they offer the same daft process. Have noe emailed them my request. As talking to them via chat is long winded and should be unnecessary. I have never had any problems with other banks.

friolento

https://forums.moneysavingexpert.com/discussion/comment/82182462#Comment_82182462

Chip is not a bank but a financial services provider. They do have some unusual terms and conditions which can be annoying / frustrating. Closing my Chip account was quite easy, and I won't be going back as I can't deal with their unusual terms.