Lloyds Ultra Credit card minimum paymt/due date weirdy

Slinky

Tried uploading an image but it's not happening. When I check my app, the Statement balance is showing, but Minimum payment is showing as NIL and Due date N/A.

Obviously this is wrong, and I've had to go hunting round to find the statement so I can get the correct details.

OH also has a LUCC (different account) and his app is showing correct details.

Has anybody else had this? I've checked that my app is up to date. I've had a new phone in the last week, but it's wrong on both the old and new phone.

flaneurs_lobster

Mine looks OK.

Can you hit the "Payment Due:/Min payment" to get to the payments screen? Does that show the correct statement balance when you take 'Enter or Select amount:'

There's a different view under Borrow that shows Statement Balance, 3 dots should give you the sub-menu to look at PDF statements.

Barkin

Have you just made a payment? When's your statement date?

Mine's always like that for the couple of days between making the monthly payment and my new statement being produced.

AFAICR it's always been that way.

FWIW my MBNA card displays the same in the MBNA app.

Slinky

Statement date is 26th July. I made a payment on 3rd August. Ah, I think I've just answered my own query. I tend to lob a chunk of money at the account quite regularly as I only have a low limit and I spend more than the limit each month.

Thanks for your help.