Switching to Eon Next Drive Tariff

jdal

https://forums.moneysavingexpert.com/discussion/comment/82093902#Comment_82093902

I was on Cosy Octopus tariff, with 3 different rates through the day.

QrizB

I was on Cosy Octopus tariff, with 3 different rates through the day.

That's another of Octopus's half-hourly metered smart tariffs, though. It's affected in the same way.

Reed_Richards

Electricity suppliers are moving to a system called Market-wide Half Hourly Settlement (MHHS). A consequence of this that you can see for yourself is that your electricity meter MPAN will change, or may have already done so. Some incompatibility between Octopus's state of transition and that of Eon is causing problems for Eon getting the half-hourly usage readings that they rely on to bill you on their EV tariffs. But this happens only to consumers who have moved to Eon from Octopus. Some consumers have had this problem fixed, others are still waiting and some have given up and gone back to Octopus.

SaverRate

https://forums.moneysavingexpert.com/discussion/comment/82093886#Comment_82093886

I am convinced I had this issue when I switched with them in April and its only just been resolved. In the end I had to put a bad trustpilot review up for them to contact me to then raise a complaint. During the complaint, they decided to do a tariff change in June (for some strange reason that I was never told and they couldnt tell me why) and all of a sudden they started getting half hourly reads.

Edit - As part of the resolution they billed me on the flex tariff from April to June and worked out the estimated cost if I was on the Next Drive Smart tariff and credited the difference plus provided £220 compensation