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Creative Car Parking - not parked but got ticket

MatyMoo
MatyMoo Posts: 3,178 Forumite
Part of the Furniture 1,000 Posts Name Dropper

Hi Lovely Forumites


Advice needed for a local community car scheme.


Volunteer Driver drives in and collects person for an appointment & delivers them back a couple of hours later, at no point were they parked.


A week or so later they receive a parking fee by post. They write and explain they just collected and then dropped off again later, appeal denied as Creative say they were parked for a couple of hours & they have now received further correspondence demanding payment of £100.

Any suggestions where we go from here?

:j Proud Member of Mike's Mob :j

Comments

  • Gr1pr
    Gr1pr Posts: 16,117 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper

    Its a case of double dipping, they missed the orphan images, the first exit and the second entry

    Appeal to popla on that basis, 2 short visits, the alleged breach never happened

  • Jame4ters
    Jame4ters Posts: 335 Forumite
    100 Posts Name Dropper

    Firstly nobody pays as it is a case of double dipping that should have been picked up by the Parking Company.

    Who are the Parking Company?

  • 1505grandad
    1505grandad Posts: 4,596 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    DOUBLE DIPS

    "FYI - even the unregulated "joint" single ppss CoP (soon to be replaced by Government regulated CoP) acknowledge this scam:-

    https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130426-2.pdf

    "7.3. Use of photographic evidence

    Photographic evidence must not be used by a parking operator as the basis for issuing a parking charge unless:

    d) images generated by ANPR or CCTV have been subject to a manual quality control check, including the accuracy of the timestamp and the risk of keying errors.

    NOTE 1: The manual quality control check for remote ANPR and CCTV systems is particularly important for detecting issues such as “double dipping”, where image camera systems might have failed to accurately record each instance when a vehicle enters and leaves controlled land, and for checking images that might have been taken other than by a trained parking attendant (see Clause 15)"

  • Coupon-mad
    Coupon-mad Posts: 165,671 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 6 August at 12:08AM

    Calling @Nellymoser to add this one to the double dips thread.

    @MatyMoo please show us both sides of the PCN with your data, all refs & QR code redacted BUT all times and dates showing.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • MatyMoo
    MatyMoo Posts: 3,178 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    :j Proud Member of Mike's Mob :j
  • Coupon-mad
    Coupon-mad Posts: 165,671 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 7 August at 2:48AM

    But your friend does. We need to see it with times and dates shown but data redacted. It will not identify them if data, the VRM and PCN refs are covered.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Half_way
    Half_way Posts: 7,874 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    where was this car park?

    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
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