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Forecourt Eye - 'evidence'

Today we have received a demand for payment from Forecourt Eye ' the amount of fuel obtained was £20.00 and the vehicle was driven away'. The driver did go in and pay for fuel he put in the vehicle, we have the physical customer receipt from the garage for £49.99.

Images on the Forecourt Eye website are of our vehicle on a Thursday in 2026 @ 12:36hrs, not a full time stamp date, next to a fuel pump, you can not see a pump number. Another image of our employee at the cash desk, again no date or time. A customer receipt for -£49.99 dated 18/06/2026 14:47hrs stating 'Return WRIG X C/BRZE10', then another receipt, looks like a credit card chit, for £69.99 18/06/2026 14:46 for Pump5, that states 'drive off Nozzle back date/time 18/06/2026 12:39' and nothing in the signature block.

I have a Customer Receipt from Shell for £49.99 18/06/2026 12:39hrs for Pump9, time ties in with the first image they have given of the vehicle, being successfully paid on our Mastercard.

I have emailed a SAR request from DVLA.

Just interested to know what I should do from here please.

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