Gladstones Claim

arkadsq

Good morning everyone, I got claim from Gladstones.

It is about beefeater luton parking. I went to pickup my friends from the airport and stopped for a pint but went through back doors and then went outside, finished and left and apparently there was a tablet next to main entrance to register your plates. I was the customer and have transaction on my bank statement.

i know i need to use template defence, should I change anything? what about paragraph 3?

thank you for you help :)

Gr1pr

Post the name of the claimant please, and Post the Issue date from the top right of the claim form below

Yes use the 10 paragraph template defence and adapt paragraphs 2 & 3

arkadsq

claimant is horizon parking limited

claim sent by gladstones

date of issue is 08/07

i sent AoS on MCOL but now can't log into MCOL so had a online chat with someone from county court and they accepted mine AoS and said I have time until 10/08 to send defence on provided email

Car1980

But you don't know anything about a tablet, otherwise you would have registered. And you don't know what the claim is for because they accuse you of one of two things, without saying which. Should you have paid? Who knows.

So, using the template defence, in your custom paragraph you could say

"The defendant visited the premises and purchased a drink but is unaware what, if any, alleged contractual breach occurred. Particulars stating multiple possible reasons without specificity are insufficient and in breach of CPR 16.2 as not being a concise statement. It is submitted further and better particulars be ordered, or the claim be struck out under CPR 3.4."

Gr1pr

It wont have been the county court, more likely to be the CNBC in Northampton, a civil service office

No county court is involved yet, just the CNBC serving England and Wales

Once your defence is completed you will have to add a header and footer, e sign, and date it, and save it as a pdf document, then email it to claimresponses at the CNBC, see post 1 in the defence template thread in announcements near the top of the forum by coupon mad for the correct email address, then check your inbox and spam folders for their auto email response back, showing receipt of your defence

Ensure that its sent by 4pm on Friday, don't leave it until the last minute, just in case of problems

Coupon-mad

Dig out the PCN. Was the PCN £90 or £100?

Le_Kirk

With an issue date of 08/07/26 and having completed the AoS in a timely manner your defence deadline date is 4.00 p.m. on 10/08/26

arkadsq

https://forums.moneysavingexpert.com/discussion/comment/82090992#Comment_82090992

i got rid of them :(

should I put anything more than bit from

Car1980

in defence?

you will have to add a header and footer, e sign

can i get some examples please?

Car1980

You need to use the template defence in the stickied guide and use the supplied text for your custom paragraph.

See if it fits in the supplied box on the website, then you don't need to email or use a header or footer.

arkadsq

i cant use MCOL as have issues same as others - cant log in and cant reset passwords so was told by chat to send an email. can i get some example of header and footer please?

Coupon-mad

Yes, do a forum search for:

parking defence true

…and look at the dates of results & read any defence from 2021, 2022 or 2023.

We always used to email them then. Every single one used the usual headers and the long statement of truth. And I just tested that search (leaving it as 'best match') and on page 3 of results it took me less than a minute to find the first 2022 defence result, with the headers & statement of truth you need.

Do not look at anything older.

Do not actually copy those old defences.