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Help with CURRYS GIFT CARD PIN

UnsureAboutthis
UnsureAboutthis Posts: 686
500 Posts Third Anniversary Name Dropper
Forumite
edited 31 July at 6:24PM in Consumer rights

I got the above from Currys, as the almost 1k fridge door would not rehang properly.

I had a gift card with a value of about 50 quid. It was an e gift card came with pin

Currys returned my money to CC-Used and posted a physical git card

I got the gift card yesterday and tried to use it as part payment its asking for a pin.

There is no mention of a pin. I've tried to righ them several times wasted close to 2 hours when getting through they try to pass me to someon. They sohould know get cut off

The internet talks about "scratch the back for pin." There is a silver sticker that looks like a security sticker; I don't want to scratch it, as it may invalidate the car. The letter that came with the card/refund has no mention of pin whatsoever. It's a silver, mirror like sticker with black hexagon or something likle it.

Thanks

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