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Unsolicited Call From (presumed) Broker

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Comments

  • TroubledTarts
    TroubledTarts Posts: 1,032
    500 Posts First Anniversary Photogenic Name Dropper
    Forumite

    A decent IT system should prevent this with the call handler only able to update the validated customer record.

    That said BG have a track record of getting things wrong so who knows what they are doing over there.

    Have you looked up the number on a web search?

  • Qyburn
    Qyburn Posts: 4,408
    Sixth Anniversary 1,000 Posts Name Dropper
    Forumite

    I just had a call from a different number, exactly the same spiel except she gave the company name "your BG contract for xxxxxx". Except xxxxxx is the name of a previous tenant. So it looks like they're just going by the address, not actual data from BG

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