DBCL - Horizon Parking - Final Reminder

Shuvit93

Yes, I have read the FAQ’s (multiple times) but there’s an overwhelming amount of info in there and on other threads so I’m making a new one.

My partner has received a ‘Final Reminder’ from DCB Ltd for the amount of £125 from 2023 - Essentially she overstayed in the car park after Tescos had introduced new parking rules (obviously unaware of new rules)

She did not appeal and has not responded to any letters.

Please can someone just clearly advise whether there is anything we should do now to try and have the charge cancelled or do we wait to progress further? If so; what do those steps look like.

Grateful for any help.

Thanks.

Gr1pr

Ignore the powerless debt collectors letters, like ones from DCBL

Wait for the Letter of Claim giving her 30 days notice or a Money Claim N1SDT pack from the CNBC in Northampton using MCOL

Its worth complaining to Tesco Head Office in Dundee, nothing ventured, nothing gained

Shuvit93

https://forums.moneysavingexpert.com/discussion/comment/82076479#Comment_82076479

Thanks for swift reply.

Should she be careful not to identify herself as the driver if complaining to Tesco?

Gr1pr

Correct, she is appealing as a loyal customer and as registered keeper