Redundancy Advice

Kimlouise22

Hi,

My daughter was made redundant on the 17th June after the company she worked for went into liquidation, they have since appointed 2 different insolvency agents, both have which are not communicating with my daughter, she has asked for a Claims Reference number to be able to claim owed wages and they have provided one but when we try to use it on the GOV website it says details cannot be found, it is now over a month since she was made redundant, can someone advise us on what to do next please

Vitor

Your rights if your employer is insolvent: Apply for money you're owed - GOV.UK

Kimlouise22

Hi

Thank you for the link but this just states we cannot claim until she has a CN, which she has but is showing invalid, the company is not replying and just fobbing her off, i was just after some advice on what to do next

Brie

Is it something that HMRC might want to know about? i.e. are the insolvency agents not complying with things?

Kimlouise22

who would i speak to? should i message the original employer

Vitor

She should contact the Redundancy Payments Service directly. The issue may be that the insolvency practitioner has supplied the wrong number, or has not yet completed the case setup with the Insolvency Service.

• Telephone: 0330 331 0020, Monday to Thursday 9am–5pm, Friday 9am–3pm
• Email: redundancypaymentsonline@insolvency.gov.uk

She should provide the company’s full legal name, Companies House number, dismissal date, National Insurance number, the CN reference supplied and the names of both insolvency firms. The RPS can check whether the case exists and whether the reference is valid.