Intimidation tactics by DCB legal

sheffieldgirl10

Hi I have been challenging a claim of £200+ by Euro Car Parks via DCB legal. It's got to small claims court stage now. Just sent off some paperwork requesting a hearing. Something really odd and really quite intimidating has been happening. I get a call from them. I answer. They don't speak. Call ends after 15 seconds. One time I called back and then I got the messages about paying the fine and then after holding for about 10 minutes a call handler who wanted to talk about my case and try to make an offer to settle (still at over £200). Is this approach intended to intimidate or is it seen as a legit way to get you to phone them back. It's felt quite unnerving, it feels a bit like a stalker. Anyway yesterday I sent them an email with the pattern (this has happened 4 times now). Today they have offered a reasonable settlement figure by email. Am I right to accept that or should I flag up the intimidation to someone? It does feel like they are crossing a line.

Thanks.

Gr1pr

They always mither people to death, nothing to see here

If the offer is between £5 and £20 , it may be worth considering, but they always discontinue before the hearing fee is due

ChirpyChicken

Don't accept if you logged a proper defence completely ignore them and block their calls

Coupon-mad

Your case will be discontinued and you will pay nothing at all so block the calls & ignore.

Umkomaas

Block their phone number!

sheffieldgirl10

I am also going to send details of my case to my local MP and the MP who's campaigning on regulation and fairness. If these companies are doing this to vulnerable people I find that really shocking and it should be stopped. They need as many examples as they can get.

Coupon-mad

Glad to hear you are raising your case with MPs. We need the industry to be regulated, and not on their terms.