Project Timber summerhouse main door 40mm out of true

bucksman

The main summerhouse came together well. But the door is severely warped. The company are suggesting holding it in place with a turn button for a month to see if it will bend back - this will never resolve it. How is it best to get a replacement from them? Clearly, it's a defective part and not fit for purpose, another piece of similarly bent wood they are replacing! I am sure it's down to cost. Thank you in advance for your suggestions.

Alderbank

Is this in connection with the Welsh farmhouse self-catering business?

bucksman

https://forums.moneysavingexpert.com/discussion/comment/82063863#Comment_82063863

hi there, no connection at all to the farmhouse where i am a trustee?

Alderbank

When did you take delivery of the summerhouse? If it was within the last 14 days you still have the short term right to reject. You could remind the seller about this and point out that it would be much easier for them to just replace the faulty door.

lincroft1710

Just tell them, the door is not fit for purpose and you want a new one please

bucksman

H

https://forums.moneysavingexpert.com/discussion/comment/82063915#Comment_82063915

I have tried that and they want me to try to hold in shape and see if it bends back …no likely hood of this I am sure

bucksman

https://forums.moneysavingexpert.com/discussion/comment/82063913#Comment_82063913

thank you for your feedback it was 3 weeks ago

lincroft1710

https://forums.moneysavingexpert.com/discussion/comment/82063932#Comment_82063932

Just do that for a week, then tell them it doesn't solve the problem and you want a new door. You would need clamps or a very large vice to straighten the door

Alderbank

…or just do nothing for a week then tell them it doesn't solve the problem and you want a new door. They can't tell the difference. No need for clamps or any large vices

lincroft1710

https://forums.moneysavingexpert.com/discussion/comment/82064022#Comment_82064022

I wasn't suggesting OP use clamps/vice, just that that was the way to straighten a door