Heatwave compensation

kdfldkf

I have train travel booked for today from split ticket and a hotel room booked for two nights in brighton for work.

What are my chances for getting refunds considering Network Rail have advised against non-essential travel?

p00hsticks

You should be able to get a refund or change of date for your train tickets - see under ' Alterations, Easements and Advice' here

Incident: Hot weather | National Rail

Suspect you won't have as much joy with the hotel though unless the T&C allow for refunds for short term cancellations.

eskbanker

What is your train operating company's position on both services and refunds today?

Likewise the hotel - it seems far less likely that you'd be entitled to a refund here, but have you booked at a refundable rate?

Woodstok2000

This is from network rail:

https://www.nationalrail.co.uk/service-disruptions/hot-weather-20260617/

"If you decided not to travel on 23 June, or wish not to travel on 24 or 25 June, you can claim a full refund with no admin fee charged. You can apply for a refund via the retailer you originally purchased your ticket from."

The hotel will be a different matter and will depend on your booking terms. If the hotel is still open and there's no advisory against hotel stays then they won't be obliged to refund you (beyond any refunds already covered in your booking terms).

kdfldkf

Thanks! Will check that out.

Ectophile

If the trains are running, somewhere between slim chance and fat chance.

Woodstok2000

https://forums.moneysavingexpert.com/discussion/comment/82046002#Comment_82046002

Not true.

National Rail Red Heat Warning

SiliconChip

https://forums.moneysavingexpert.com/discussion/6673728/heatwave-compensation

Surely travelling and staying for work is essential travel.

sheramber

https://forums.moneysavingexpert.com/discussion/comment/82046169#Comment_82046169

Depends on the purpose.

It may be for something that can be reorganised, especially if several others are similrlt affected.

Ergates

Quite a few years back I was stuck on an "air conditioned" train in a heatwave (not as bad as this one) when the air con broke down.

It was not pleasant. As a healthy young[ish] man I wasn't feeling great at the end of it - for people who had underlying health issues it would have been considerably worse.