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Tesco - no refund on faulty goods

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Comments

  • Thanks for your help everyone.

    I took it back to my local Tesco today, as I've shopped there for years and they know me.

    The supervisor said she couldn't give a refund due to the "3 for 2" promotion, but if I didn't want another electronic game, I could pick any toys to the value of £12.97 which was it's original cost. I was happy with that, and I've managed to get my son a board game and some Top Trumps cards, so he should be happy with those when he arrives home.

    So it's turned from a vent into a happy customer now!
  • RAMBLER
    RAMBLER Posts: 1,209 Forumite
    Miss_Pixie wrote: »
    Thanks for your help everyone.

    I took it back to my local Tesco today, as I've shopped there for years and they know me.

    The supervisor said she couldn't give a refund due to the "3 for 2" promotion, but if I didn't want another electronic game, I could pick any toys to the value of £12.97 which was it's original cost. I was happy with that, and I've managed to get my son a board game and some Top Trumps cards, so he should be happy with those when he arrives home.

    So it's turned from a vent into a happy customer now!

    Very reasonable of them. Good on you Tesco's :T
    There is no need to run outside
    For better seeing,
    Nor to peer from a window.
    Rather abide at the center of your being.

    Lao Tzu
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