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Tesco - no refund on faulty goods
Comments
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Thanks for your help everyone.
I took it back to my local Tesco today, as I've shopped there for years and they know me.
The supervisor said she couldn't give a refund due to the "3 for 2" promotion, but if I didn't want another electronic game, I could pick any toys to the value of £12.97 which was it's original cost. I was happy with that, and I've managed to get my son a board game and some Top Trumps cards, so he should be happy with those when he arrives home.
So it's turned from a vent into a happy customer now!0 -
Miss_Pixie wrote: »Thanks for your help everyone.
I took it back to my local Tesco today, as I've shopped there for years and they know me.
The supervisor said she couldn't give a refund due to the "3 for 2" promotion, but if I didn't want another electronic game, I could pick any toys to the value of £12.97 which was it's original cost. I was happy with that, and I've managed to get my son a board game and some Top Trumps cards, so he should be happy with those when he arrives home.
So it's turned from a vent into a happy customer now!
Very reasonable of them. Good on you Tesco's :TThere is no need to run outside
For better seeing,
Nor to peer from a window.
Rather abide at the center of your being.
Lao Tzu0
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