Tesco - no refund on faulty goods

Miss_Pixie

Thanks for your help everyone.

I took it back to my local Tesco today, as I've shopped there for years and they know me.

The supervisor said she couldn't give a refund due to the "3 for 2" promotion, but if I didn't want another electronic game, I could pick any toys to the value of £12.97 which was it's original cost. I was happy with that, and I've managed to get my son a board game and some Top Trumps cards, so he should be happy with those when he arrives home.

So it's turned from a vent into a happy customer now!

RAMBLER

Miss_Pixie wrote: »

Thanks for your help everyone.

I took it back to my local Tesco today, as I've shopped there for years and they know me.

The supervisor said she couldn't give a refund due to the "3 for 2" promotion, but if I didn't want another electronic game, I could pick any toys to the value of £12.97 which was it's original cost. I was happy with that, and I've managed to get my son a board game and some Top Trumps cards, so he should be happy with those when he arrives home.

So it's turned from a vent into a happy customer now!

Very reasonable of them. Good on you Tesco's :T