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ECP ignored defense, now debt letters, POPLA ?

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Comments

  • Le_Kirk
    Le_Kirk Posts: 27,287
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    If you follow my link and scroll down, you will get to: -

    A complaint must be made in writing via post or click here to use our contact us form. They then give a postal address.

  • bs1998
    bs1998 Posts: 49
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    But I thought you or someone here said not to bother with letters?

  • Umkomaas
    Umkomaas Posts: 45,033
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    https://forums.moneysavingexpert.com/discussion/comment/82036871#Comment_82036871

    Use the ‘general enquiry’, headed up ‘COMPLAINT’. Then when/if you get no reply, fire one off to the BPA. You need to go through the initial motions to avoid the BPA turning you around, back to ECP.

    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    #Private Parking Firms - Killing the High Street
  • bs1998
    bs1998 Posts: 49
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    https://forums.moneysavingexpert.com/discussion/comment/82036895#Comment_82036895

    That is what I have now done, with screenshots of their receipt. Thank you

  • bs1998
    bs1998 Posts: 49
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    So I received a response, saying they sent a response to my appeal and directed me to POPLA, which I did not receive if they did send.

    Now received 2 dcbl debt recovery letters.

    I think I have a strong case with proof that the driver attempted to pay 3 times but it did not go through and the driver then went and parked elsewhere and the payment went through, showing a problem with their system, in my opinion.

    Any thoughts on the next steps, or is it just wait for court?

  • Coupon-mad
    Coupon-mad Posts: 166,255
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    Just await the DCB Legal LBC and claim.

    The case will end up discontinued.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • bs1998
    bs1998 Posts: 49
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    Hi, I have received the LBC from DCB Legal, I have been on the forum now for some time and I am getting more confused, perhaps it is my age, but it seems the advice I have found is to 1) find out the solicitor and email them a response; 2) fill out the online form, and 3) use a Chan and Akande defence letter (which I have searched for and yes, read the newbies thread and not found).

    Can you please straighten out a muddled mind?

  • Gr1pr
    Gr1pr Posts: 16,605
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    Respond by email to the LoC using the LoC response template in the 2nd post in the newbies sticky thread in announcements , that's all at this early stage

    The rest can be sorted out, in order, when you have a claim form

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