companies house - default letter - overdue identity verification statement

cpx2

Hi,

I am having problems with companies house identity verification.
Like many people I had quite a few problems registering my identity: see e.g.
https://www.reddit.com/r/smallbusinessuk/comments/1odxja8/companies_house_id_check_failing_i_need_to_verify/
https://www.reddit.com/r/smallbusinessuk/comments/1pwo19d/couldnt_verify_identiy_for_companies_house_using/

But I have registered and my page on Companies house has said for a while: 'Verification requirements complete' with a green tick.

I, however have now received in the post a letter entitled: 'default letter - overdue identity verification statement'

It has advice on how to verify, but it only mentions things I have already done.
I have raised a complaint, but so far nothing back.

I wondered whether others had been having similar problems. Or that my situation is an uncommon glitch.

I have spent quite a lot of time trying to find out in what way I am not verified - especially when the site says I am. There seems to be something wrong with the process.

Grumpy_chap

https://forums.moneysavingexpert.com/discussion/6669773/companies-house-default-letter-overdue-identity-verification-statement

I had exactly this problem.

You have to verify your identity twice. Once as Director and once as Person with Significant Control. You have to submit the same information twice, even though you are the same person in each case. If you only did one submission, that will show as "verification requirements complete" but the second role will show as not complete.

When I received the letter, I submitted again fairly quickly and there was no penalty.