CDER Group involved

mezmerise1

Dear forum,

I’m hoping for some advice regarding a sticky problem.

My partner has a camper van which won’t fit on her drive, and the road outside her house is restricted to 3h parking during working hours. As such I have appealed to the council to grant her a residents’ parking pass, which they have declined on the basis of the van being too big. Despite it being the only vehicle she has and being entitled to two car sized permits (a space longer than her van) they still declined it.

As such she has had multiple parking fines which I have settled for her. One however has slipped through the net. The original fine in December 2025 was £50 say but I forgot to pay this (we both have severe ADHD and this can happen). Since then we’ve had two letters (see below) demanding £160. We’ve had a lot on our plate of late and these again slipped our mind. A man arrived from CDER today but fortunately we were both out. He called her up on her mobile, and then posted the red letter below.

My partner was very shaken by this as she suffers with PTSD from being raped several years ago. A loud, aggressive man demanding money off her and with access to her address and phone number has really knocked her. I am annoyed because the council have my email address and they could have emailed directly.

I’ve now parked her van at my house whilst I try to deal with this. Any advice on what to do would be greatly appreciated.

thanks in advance.

Gr1pr

As this is a council matter I strongly suggest that you post your query over on the FTLA parking forum website after reading their posting requirements first

Brie

If it helps at all let her know that they want the money, not the van. But given the possibility it would be best that she park the vehicle somewhere else completely until this is sorted.

Moreover - and admitting this can be difficult to deal with - there are rules about how debt collectors can behave. They should be polite and helpful rather than rude and threatening. Should someone show up again I would suggest not opening the door, certainly don't let them in the house even if it's blowing a hurricane and/or they need the loo. Should either of you decide to discuss anything with them then do so with a mobile pointed at them as if they are being filmed.

Hope you are able to sort it satisfactorily.