Agoda cancelled my confirmed paid hotel booking, refusing comparable replacement

Okell

https://forums.moneysavingexpert.com/discussion/comment/82007817#Comment_82007817

Thought I'd give that a double "Interesting" and "Thanks"

[Edit - Oh - I can't do both! Oh dear. the forum can't risk people being overly congratulated - where would it end?]

born_again

https://forums.moneysavingexpert.com/discussion/comment/82007817#Comment_82007817

If they have refunded what the OP paid then there is no chargeback.

Not that there is one that would cover a retailer canceling a booking.

S75 is out due to debtor creditor & no link.

Alderbank

https://forums.moneysavingexpert.com/discussion/comment/82008467#Comment_82008467

@born_again is of course correct for this particular case.

I should have made clear that I was just summarising the general position for the benefit of others who might have a contract for sales made under Singapore law.

Singaporean law administration is very efficient and widely respected. It is the jurisdiction of choice for many sellers in south-east Asia.

the_lunatic_is_in_my_head

https://forums.moneysavingexpert.com/discussion/comment/82007817#Comment_82007817

Very good of you check that 🙂

I would have thought S75 still applies though as S75 just says any breach or misrepresentation, unless there is something elsewhere in the Act limiting liability?

Had it been a UK company such a problem would be damages due to breach of contract rather than a breach of the CRA so might the legal answer depend upon what Singapore's system offers for a breach?

OP whilst it's not the best, had I been you I'd probably have taken the refund + 100% (or 200% voucher had you wanted to rebook with them) are those options still on the table?

Alderbank

Singaporean civil law is heavily based on English common law. Their contract law is virtually the same as ours. Also, Singapore enforces UK judgments via common law mechanisms, the Reciprocal Enforcement of Commonwealth Judgments Act, and the Choice of Court Agreements Act so you might be able to get a judgement here under s75 then enforce it in Singapore.

the_lunatic_is_in_my_head

https://forums.moneysavingexpert.com/discussion/comment/82008716#Comment_82008716

Thanks Alderbank, so if OP rebooked their holiday at the current price they should be able to simply claim the extra from the credit card company under Section 75 as damages for the breach?

Okell

https://forums.moneysavingexpert.com/discussion/comment/82008720#Comment_82008720

Wasn't @born_again suggesting s75 wouldn't apply because the debtor-creditor-supplier chain is broken?

born_again

Only way S75 would come into play is if it was the hotel paid direct & not booking co.

Grumpy_chap

This seems like an obvious case of pricing error.

Nothing for the OP to pursue.

Rocknrollah

https://forums.moneysavingexpert.com/discussion/comment/82007615#Comment_82007615

Well, I found similar prices on Booking.com and Trip.com as well.