Volvo EX30 battery charging recall

mavenmim

I have raised the issue with VCFS, and finally, after sending them a scan of a completed MCOL claim form I was about to file they've come up with a rejection settlement offer - which is actually okay. If they are prepared to compensate for the additional charging costs on top (and I'd want more than the £200 interim offer), I'll probably take it.

But for anyone else reading along, don't rely on the FOS - they have a 7-9 month delay before even allocating your case, and then my experience of them (about an unrelated issue with insurance, I haven't even bothered going to them about the car) has been quite poor.

Mildly_Miffed

https://forums.moneysavingexpert.com/discussion/comment/82157984#Comment_82157984

It's the only figure manufacturers are legally allowed to quote, and is performed to a very carefully standardised test to ensure comparable results across cars.

There is no way on this green earth that you will be able to legitimately claim for a difference between the WLTP figure and your claimed actual consumption. The £200 will be a goodwill ex-gratia.