Automating overdue invoice reminders — worth it?

roarrory33

I help with admin/accounts for a small IT services business and overdue invoices are becoming a bit of a time drain.

At the moment reminders are mostly manual emails and follow-ups, which works but takes more time as client numbers grow.

I’ve recently come across systems that can automate payment requests/reminders directly through banking or payment apps, but I’m unsure whether these actually improve payment times or just add another layer of complexity/cost.

Has anyone here used this sort of setup in practice for recurring invoices, and did it genuinely reduce chasing/admin work?

flaneurs_lobster

I'd consider investing in such an automated reminder system but only if it freed up resource (ie you) to do something more interesting/productive, like sales or marketing.

I'd be surprised if the delinquency rate on invoice settlement would improve much, unfortunately many businesses have a policy of not paying until at least the first reminder is received.