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What would generate these soft searches?

Brie
Brie Posts: 17,814 Ambassador
Part of the Furniture 10,000 Posts Photogenic Name Dropper

This is off my Transunion free report accessed through MSE. I was surprised to see a number of soft searches today. I haven't looked online for anything to buy so not sure why these would show up. fyi - I don't bank with HSBC and have never used or needed Jaja or Lendable.

image.png

Meanwhile I've received an email from Experian to say an account has been added to my report a week back but no information is available about what this is. I could sign up for their "protect" service but don't know if the 30 day free trial will be a long enough period for me to find out what they are talking about. fyi - Transunion doesn't show anything about a new account.

Advice please!

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Comments

  • flaneurs_lobster
    flaneurs_lobster Posts: 12,487 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    edited 1 May at 11:55AM

    Might not help but Jaja run the credit cards for Asda and Bank of Ireland UK (as well as in their own name).

    Fat finger when using the Asda app?

    Be good to know what that new account actually is, although it's often the case that it's an existing account with an institution that has shifted its credit reporting to Experian rather than a new (to you) account.

  • MyRealNameToo
    MyRealNameToo Posts: 5,253 Forumite
    1,000 Posts First Anniversary Name Dropper

    The soft searches arent anything to be materially concerned about; if you've ever used a comparison site they will on occasion rerun your prior searches before then sending you marketing materials saying what you may qualify for, for things like insurance its typically about a month before the theoretical renewal date (based on the quote you did); the aggregator themselves dont check CRAs for insurance but some of the sellers that they ask for quotes will do as part of their standard processes.

    Personally would be more interested in the new account being reported and checking what that is about.

  • Nasqueron
    Nasqueron Posts: 11,779 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    Experian app is meant to give you the credit report for free

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Brie
    Brie Posts: 17,814 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    do you mean having it on my phone? or is it like the website where it's only free for 30 days?

    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board:  https://lemonfool.co.uk/financecalculators/soa.php

    Check your state pension on: Check your State Pension forecast - GOV.UK

    "Never retract, never explain, never apologise; get things done and let them howl.”  Nellie McClung
    ⭐️🏅😇🏅🏅🏅🏅🏅🏅
  • Nasqueron
    Nasqueron Posts: 11,779 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    App on the phone

    https://www.experian.co.uk/consumer/app.html

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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