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Anyone managed to use PayPal debit card as contactless payment???

Gobsh
Gobsh Posts: 307 Forumite
Fourth Anniversary 100 Posts Name Dropper Photogenic
edited Today at 11:45AM in Budgeting & bank accounts

Update for anyone else with same problem. I decided to order a physical card, arrived today, Paypal then gave me the options to activate it online using the 3 numbers on the back of the card. Ultimately you still need a 'physical' Debit card to use it! Customer Services doesn't seem to understand this process

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PayPal debit card doesn't work??

I downloaded the new PayPal debit card, added it to my Google Wallet, PayPal say is good to go, tried it today as virtual card but it was rejected twice. Tried my regular bank card which worked fine?

Now usually you have to use a physical card and pin to activate a contactless card before you can use it virtually in your Google wallet. So I'm already thinking I have to wait for a physical card to arrive first

Called Paypal, they say it's fine. She didn't seem to know anything about the normal activation process.

Anyone managed to use PayPal debit card as contactless payment???

Comments

  • PRAISETHESUN
    PRAISETHESUN Posts: 5,194 Forumite
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper

    I've never even gotten my physical PayPal credit card to work by chip and PIN let alone contactless via Google Pay. But you do need to activate the card first, which needs details only available from the physical card. Once it arrives and you set it up you might have better luck.

  • Gobsh
    Gobsh Posts: 307 Forumite
    Fourth Anniversary 100 Posts Name Dropper Photogenic

    You might need to tell PayPal customer service. She knows nothing about the normal activation process and says my card is good to go

  • flaneurs_lobster
    flaneurs_lobster Posts: 10,253 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper

    I think "normally" (at least with the last couple of cards I got from Big Banks) you DO need to use the physical card with chip'n'pin before it can be used contactlessly but chip'n'pin is NOT required before using the card with Google/Apple Pay (contactlessly or otherwise).

  • Gobsh
    Gobsh Posts: 307 Forumite
    Fourth Anniversary 100 Posts Name Dropper Photogenic
    edited 27 April at 6:53PM

    PayPal customer service agent didn't seem to know anything about the "normal process" with a physical card and more, she totally denied there was any problem with my virtual card and it was good to go

    I decided to order a physical card and try the normal process and see what happens

    Bemused by the total lack of knowledge around this. I'm thinking 10,000s people are trying to use this because they're advertising it heavily in you tube

  • Nasqueron
    Nasqueron Posts: 11,411 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 28 April at 10:13AM

    I got the Lloyds Ultra card as a switch from a previous Lloyds card and there was no chip and pin needed for any payments but I think it's always worth using them in a machine to change the PIN from the stock one even if you never intend to use the card directly. Probably different with a brand new card with no history but still worth doing the basic checks in case you need the card (rarely I find google pay is blocked and then have to look up the pin in the app!)

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Diaz09
    Diaz09 Posts: 61 Forumite
    10 Posts

    Quick question - are you getting a specific error message when it's rejected, or just "transaction declined"? That might help narrow it down!

    I had similar issues with my PayPal card last year. Even though their system showed everything as active, I couldn't use Google Pay until I'd done a chip and PIN transaction at a shop first. Seems like their virtual activation process isn't quite seamless yet. The physical card should sort it - bit annoying having to wait though!

  • Gobsh
    Gobsh Posts: 307 Forumite
    Fourth Anniversary 100 Posts Name Dropper Photogenic

    Update for anyone else with same problem. I decided to order a physical card, arrived today, Paypal then gave me the options to activate it online using the 3 numbers on the back of the card. Ultimately you still need a 'physical' Debit card to use it! Customer Services doesn't seem to understand this process

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