Excel Parking - 13 minute overstay charge St Marks Lincoln

Simeon_E

A little help here please.

2 hours parking was paid and displayed in advance and a NTK charge was sent for what I assume is an inaccurate accused overstay of 13 mins.

I know that by law there needs to be a leeway of 10 mins, which I think is more accurate than the 13 mins accused.

The parking is a strange one.  You enter a series of private thoroughfare roads (St Marks Square, St Marks the Sidings) and there are parking signs everywhere but the road themselves are not parking spots. There are several parking spaces off road to the sides of the road and there are actually a few of these roads you can drive through in order to find an available parking spot.

As you can see from the first image below, it seems that the timings reflect when the car entered one of the private roads, and when it left a different private road, rather than when the car was parked in an allotted space and when it left the allotted space. The photos are also time stamped with these same times on the appeal website. The entry was on St Marks the Sidings 17:39:41, and the exit was on St Marks Square 19:53:17. None of these places are the parking space where 2 hour parking was paid. This would make the actual time of 2 hours and 13 mins slightly longer to the time when the car was actually parked in the parking space. The parking space is also not showed in any of the photos.

Should an appeal be made based on this? I’m thinking this letter alone should be enough for a successful appeal but I don’t want to assume. Any help in the correct direction will be greatly appreciated.

On the appeal site the site enforcer details are listed as:  Excel Parking Services Limited

Any help in the correct direction will be greatly appreciated.

Coupon-mad

Interesting to see £80/£40 as the PCN sum, which shows that a PCN doesn't have to be £100.

Should an appeal be made based on this? I’m thinking this letter alone should be enough for a successful appeal.

Not with Excel! No chance with any IPC firm. Either ignore them now or ignore them after trying the farce that they call 'appeal'.

Gr1pr

Any appeal will be rejected, so futile to try it, as explained above

There is no 10 minute rule in law, no such private parking law exists. !

There is the joint Code of Practice by the IPC you can study, but its contents are not law

They are likely to have calculated time on site, versus payment made, not actual parking time in a bay versus payment made

There will not be a swift resolution to this, so resign yourself to the long haul

Coupon-mad

Just to be clear: DO NOT PAY THIS.

Simeon_E

https://forums.moneysavingexpert.com/discussion/comment/81975281#Comment_81975281

So ignore, or ignore until a stage such as POPLA? (I thought we were never to ignore, except N.Ireland)

Gr1pr

Popla is not an option for IPC AOS members, no chance

Just ignore them for now

Coupon-mad

This is fully covered by the NEWBIES PLEASE READ THESE FAQS FIRST thread.

Posts 4 (letters to ignore) then post 2 of that resource thread show the stages.

TRACEAI2026

What's the status of this PCN at the moment?