PCP Issue with Solicitors

Pasujoba

Hi,

We have had over the years quite a number of PCP agreements.

My wife asked a company to look into one of them (Just one) a while back, whereas I filled in and sent MSE's letters to the others.

The Solicitors have been hounding us for a response to them, and now they have lined up all our claims even though they were not asked to look into any of them and are threatening us with costs for them all if we do not respond and take them up with them. Can they do this? We did only ask them to look at a single case.

What should we do?

Ayr_Rage

You'll have to find what you agreed to when signing up with the claims company, the small print may have included tracing any other agreements in your name.

Nasqueron

As Ayr says, you say you wanted them to look into one policy but their terms will almost certainly allow them to look for all the policies and can charge cancellation fees for their "work".

Nimrod44

I have two pcp claims I do not think I was missold but we asked complex law to chase I was willing to lose a %

but nothing happened We asked to cancel and they want to charge us 216 for work done. What is best way to challenge this ?

Ayr_Rage

@Nimrod44 if you have entered a contract then you are liable to pay them for their work.

Your only option is to haggle the cost down.

dunstonh

https://forums.moneysavingexpert.com/discussion/comment/82175296#Comment_82175296

When you employ them, you agreed terms and conditions that stated that they would act on your behalf. It would have included cancellation terms which typically state that you are liable for costs incurred up to the point of cancellation.

Nothing would have happened as the whole thing has been suspended for years awaiting court case decisions.

If you dont think you were missold then tell them not to cancel and let it play out.