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The new GOV.UK One Login

Having been involved in self-employment, business ownerships, partnerships etc., I have several Government Gateway emails and logins appropriate to each. The new GOV.UK One Login seems to be encouraging just one login, although depending on how it is introduced and presented, it seems that you can end up with more than one login. The ‘internet’ advice seems varied on whether you should have more than one, but also presents the advantages of doing this (mainly keeping business and personal dealings separate), as the GOV.UK system seems to allow this at the moment.

Your thoughts, advise and experiences would be greatly appreciated, TIA

Comments

  • elsien
    elsien Posts: 38,289
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    edited 20 April at 5:35PM

    despite having signed up for the one login service, when I tried to use it for HMRC, I am told it doesn’t exist. Even though I’ve used it before.

    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have not could of.
  • Savvy_Sue
    Savvy_Sue Posts: 48,012
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    I can see advantages in keeping business and personal details separate. I can also see advantages in keeping multiple different business details separate from each other. .Gov.UK disagrees …

    Signature removed for peace of mind
  • JTBasketman
    JTBasketman Posts: 22
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    One of the problems I'm having is receiving the security code to verify my identity for Companies House. According to the GOV.UK One helpline, they are being generated by Companies House, but they are arriving after the page has expired or they just come up as incorrect.

    It also states that the email addresses must match. It doesn't seem appropriate to use my personal email address for the companies house registration etc.

  • JTBasketman
    JTBasketman Posts: 22
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    …. and further down the line you'll need a fairly new phone, You need Android 10 or later to use the GOV.UK One Login app. So I'm buggered with my Android 9 (which I thought was fairly new). So I will need to borrow someone's phone or make a trip to the Post Office to complete this lovely task asap.

    Oh what a malarkey.

  • Lorian
    Lorian Posts: 6,881
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    Android 9 is out of support hasn't been getting security patches for about 4 years.

    I have a gov.one account but HMRC won't let me use it to log in to a self assessment account originally created with gov gateway, so there is not much 'one' about it.

  • LITRG
    LITRG Posts: 218
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    Organisation Representative

    HMRC is starting to replace the Government Gateway with the new One Login service. As part of the testing process only a limited number of new online users have been given access to One Login. We have guidance about this and HMRC's other online services on our website: https://www.litrg.org.uk/tax-nic/how-tax-collected/online-tax-accounts

    “Official Company Representative
    I am an official representative of LITRG (Low Incomes Tax Reform Group) part of the Chartered Institute of Taxation who are an educational charity. We are not part of MSE or HMRC. MSE has given permission for me to post on the Forum but this does NOT imply any form of approval of my organisation or its products by MSE. We can’t give individual advice, but if you require further help, we recommend that you contact a tax adviser, HMRC or one of the tax charities where relevant. You can find more information about where to get help with tax here. If you believe I am posting inappropriately please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • katejo
    katejo Posts: 4,634
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    I recently set up a new Gov.UK one login in connection with doing a P of A. Today I wanted to access my HMRC tax account and the website said I could use this login but, once logged in, there is no mention of HMRC at all and it says it can only be used for limited purposes. I went back to my Gov gateway login but I can't get that to work either. i can get part way but when it asks for passport info, it then says it isn't available for technical reasons! Has anyone managed to access HMRC recently via the Government gateway?

  • molerat
    molerat Posts: 36,536
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    Has anyone managed to access HMRC recently via the Government gateway?

    Working fine for me

    Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.

    Being hated by idiots is the price you pay for not being one of them.

    Jean Cocteau 1889-1963

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