Bitwarden: Update your encryption settings

B0bbyEwing

I get this message when I open Bitwarden on mobile (but not PC).

I'm immediately met with a prompt to enter master password (rather than biometrics - and a hard reset of the phone doesn't change that this time).

Once I do that and unlock Bitwarden I'm met with the title message

The new recommended encryption settings will improve your account security. Enter your master password to update now.

So I do that and get…

An error has occurred while trying to update your kdf settings. Please try again or contact us.

I know it's saying contact them but anyone else have this? Is it an app bug?

Android, latest version.

flaneurs_lobster

What version of the app do you have? (Settings, About)

JSmithy45AD

Are you accessing Bitwarden via the browser rather than the app? If so are you trying to log in using the .com version rather than the .eu one? That's one of my favourite bloops…

If the above is nonsense can you update the encryption settings via your desktop?

https://bitwarden.com/help/kdf-algorithms/#changing-kdf-algorithms

B0bbyEwing

https://forums.moneysavingexpert.com/discussion/comment/81964082#Comment_81964082

When I said latest version I meant that when I go to the Play Store & check updates, there is no update available.

Version 2026.3.1

https://forums.moneysavingexpert.com/discussion/comment/81964276#Comment_81964276

The very first sentence of my post says how I'm accessing it.

To clarify what I said though - I'm getting this error when I use the APP on my mobile but i do not get this error when I use Bitwarden on PC, it just works.

To clarify further - I don't use Bitwarden via a browser when I use it on a PC.

And to finish off - Windows 10.

flaneurs_lobster

To clarify further - I don't use Bitwarden via a browser when I use it on a PC.

You could try seeing if your encryption key settings need updating

https://vault.bitwarden.com/#/settings/security/security-keys

you do need to log into the web version to do this

See if the settings look like this - particularly that iterations number

RumRat

They are upgrading to the newer Argon2 encryption apparently…..If you uninstall from your phone and then reinstall and log in it should solve the problem.

B0bbyEwing

https://forums.moneysavingexpert.com/discussion/comment/81964590#Comment_81964590

Mine looks exactly like yours.

https://forums.moneysavingexpert.com/discussion/comment/81964629#Comment_81964629

I'll give that a shot. I did think about it but anything like that was sort of last resort really.