M- soft Teams

GT60

Hi,

All my “work” is voluntary and have a named email charity address linked to the charity i Vol at.

My "work" charity e mail EG ( Jxxoe@Hoxxxxarty.org) no longer works due to techy issues and for some reason it is used for team’s meetings even though all my meeting invites come to my personal TalkTalk e mail address and join the meeting via the link in my personal email which is a TalkTalk one and my M - soft account is an old Hotmail account address.

 

Today i tried to join a meeting that was sent to my personal email account as normal but because my " work" e mail is corrupt and was unable to join as it uses my work email to join for some reason which I don’t understand as I have never entered the charity one to join meetings.

Today I tried to use my personal M soft Hotmail account (which is what came up by default)  on the teams log in and the that message came up

"Join without using an account. The account you are using doesn't have access to this meeting due to org polices"

So i tried to use a different TalkTalk e mail address that i use for my other charity work but has nothing to do with any other organisation as i made it up so i wasn't using my personal e mail for this other work as i compile foodbank lists covering all GM along with other lists regarding Homeless and i was asked if it was created by the work, IT dept.

What would happen if i click yes to this question? EG would i be charged?

Hopefully i will have my new "work e mail" soon but today’s meeting i had to join as anonymous but would prefer to login using my other TalkTalk e mail that i use for the foodbank etc work.

I don't understand why at the meetings i am joining using my old "work" e mail address as i never really took much notice in the past of this and i have never entered the " work" email address anywhere to join as i just join automatically and all the invites go to my personal TalkTalk email along with the link to join.

I hope this makes sense.

MyRealNameToo

I dont know why but some enterprises setup their Teams so only people with enterprise licences can join the meetings so people with a personal licence or other lesser option can't join whilst logged in however you should be able to join as a guest without using an account.

I believe its likely to be do with materials that may be shared and the lower security on a personal account. By joining without being logged in you lose access to anything as soon as you leave whereas you may still be able to access materials after leaving when using an account.

There is no charge for joining as a guest, its fairly common when doing interviews as the candidate that the hiring company's Teams setting requires you to not use an account.

GT60

Just received this on M - forum.

AI generated

Teams answer

The meeting organizer’s organization controls who can join and which accounts are allowed. The behaviour described matches two things from Teams:

Org policies blocking certain accounts

When the message appears:

"The account you are using doesn't have access to this meeting due to org policies"

it means the organizer’s organization does not allow that specific account type (for example, a personal Microsoft account or a different domain) to join that meeting. In that case:

Use the exact email address the invitation was originally sent to, if that address is also a Teams work or school account.(I never thought of trying this)

If that is not possible, ask the meeting organizer (or their IT admin) to allow external or anonymous participants for the meeting.

From the documentation:

If the message is “Sign in with a different account to join this meeting”, the policies in either the organizer’s or the attendee’s org are blocking access. The guidance is:

Make sure the user is signed into the account the invite was originally sent to.

If the organizer wants to allow people from other orgs, they must contact their IT admin to change policies. Changes can take up to 24 hours to take effect.

If the message is “Your organizational policy does not allow you to join this meeting”, it can also be because the organizer enabled end‑to‑end encryption. In that case, only certain account types can join and the organizer must adjust settings if broader access is needed.

Why it seems to “use” the old work email

Teams can sign in with multiple account types (personal Microsoft accounts like Hotmail/Outlook.com, and work/school accounts). If a work/school account was ever added on that device, Teams or the browser may still be trying to use it in the background when opening meeting links.

The documentation notes that if the wrong account is signed in, symptoms include:

Missing work/school content, or

Inability to join meetings using a code, or

Seeing only personal features in Teams.

In this case, the opposite is happening: the device may still have a work/school identity cached, so Teams tries to use it for joining meetings. To avoid that behaviour, sign out of any old work/school account in Teams and in the browser, then sign back in with the account that should be used.

Joining without an account / anonymously

If the organizer has allowed it, it is possible to:

Select the meeting link in the email.

Choose to join without signing in (join anonymously).

Enter a name and wait in the lobby until admitted.

This is what was done for the recent meeting and is a valid workaround when account policies block sign‑in.

Using a different email (e.g., TalkTalk) and the “created by your work IT dept” question

When a new email address is entered that looks like it could belong to an organization, Microsoft sometimes asks whether this account was created by a work or school IT department. That question is about how the account should be treated (as a personal Microsoft account vs. a work/school account in an organization’s tenant). It is not a billing or payment question.

From the available context, there is no indication that clicking Yes on that prompt would cause charges. Teams Free and personal Microsoft accounts are free services. Charges are tied to paid Microsoft 365 subscriptions, not to that yes/no question.

However, even if that TalkTalk address is set up as a personal account, the organizer’s org policies may still block it from joining if they only allow:

Accounts from their own organization, or

Specific external domains.

In that case, the only options are:

Join anonymously (if allowed), or

Ask the organizer/IT admin to change the meeting or tenant settings to allow external or anonymous participants.

Practical steps to get into future meetings

Use the account the invite was sent to

If the invite goes to a personal TalkTalk address and that address is not a Teams work/school account, joining will depend on whether the organizer allows anonymous or external personal accounts.

Clear out old/incorrect sign‑ins

Sign out of Teams on all devices.

Sign out of Microsoft accounts in the browser used to open the meeting link.

Sign back in only with the account intended for meetings (for example, the new charity “work” email once it is working).

Ask the organizer to adjust settings if needed

If the message continues to say the account does not have access due to org policies, the organizer must:

Allow external participants or anonymous joiners for that meeting, or

Send the invite to an account that is recognized as a work/school account in their tenant.

While waiting for the new work email

Continue joining as anonymous from the meeting link in the TalkTalk email, as long as the organizer allows anonymous participants.

This combination—clearing old sign‑ins, using the correct account, and having the organizer/IT admin allow external or anonymous access—is what resolves the “account doesn’t have access due to org policies” situation described.

flaneurs_lobster

Get rid of the TalkTalk email addresses, if you ever leave their broadband service then it'll cost you £5/mth each to keep it/them.

Use your old Hotmail address or use Gmail, Outlook, Zoho, Proton, Yahoo or one of the other free services.