Smart Parking and DCB Legal

sdm1985

Good day,

Thank you in advance to everyone.

My sister has received a Letter of Claim from DCB for Smart Parking. There is a mention of mediation, and at the request of the vehicle holder, have the rules changed? 

Do we need to use the reply link in their letter or wait for another letter? This seems slightly different to a previous claim we had.

Thanks again.

Gr1pr

The rules haven't changed, but they are bolder than before

Study the 2nd post in the newbies sticky thread in announcements near the top of the forum

patient_dream

"and at the request of the vehicle holder"

Do you mean they want to know who was driving ? They aleady have the keepers details from the DVLA ….. they are simply phishing and scamming you.

As far as SMART AND DCBL, just read the FAMOUS DCBL DISCONTUNATION THREAD for the not so smart SMART PARKING

sdm1985

Thank you both. I have read the thread and understand I don’t need to reply to the Letter of Claim.

This is the Letter of Claim received.

Gr1pr

That is a LoC, so either respond or don't respond, they will issue a claim form in due course, regardless

sdm1985

https://forums.moneysavingexpert.com/discussion/comment/81963668#Comment_81963668

Thank you!

Coupon-mad

Then use the latest version of the defence posted this week in the Smart Parking Claim defence Group Thread. No link, search!

sdm1985

THANK you so much. I will check it out.