Can I appeal this ?

smallzoo2

Just received a parking fine for parking on a retail shopping car park.

It's one where you have to put your reg in

Accidentally my wife put in her car reg. we have a receipt for that at exactly the same time they say the vehicle parked and also her car was in the nissan garage for a service that day so clearly couldn't have been there

Have we just made a boo boo and just accept the fine or should we appeal

Le_Kirk

Complain to the retail park - Plan A in the NEWBIE sticky. You should find the managing agents on a totem sign at the centre; also found this on their website. There is also a contact us form.

lisa.bateman@themarketcentre.co.uk

James_Poisson

Where on that letter does it mention the word"fine", it isn't this is just a speculative invoice to make money out of people that just cave in at the first hurdle.

This was a major keying error, they should be offering a £20 settlement, which it is up to you if you accept, but the land owner lost no revenue as the fee was paid, the inputting of your VRN is in effect a courtesy to the operator making their job easy and less costly, all part of their greedy scam.

Everything is explained in the newbies thread and other stickies on here.

smallzoo2

Thanks a lot

Coupon-mad

https://forums.moneysavingexpert.com/discussion/6663834/can-i-appeal-this

Oh I haven't got that one from Retail Park Ltd in the resource thread of NTKs! Please show the back so I can add it to the NTK images thread.

smallzoo2

Here it is...

Coupon-mad

Thankyou. I'll add it to the resource thread. It's POFA worded but no-one would pay it.

Try Plan A first, per the NEWBIES thread.

Then try appeal and POPLA because this small fry firm may not have resources to contest.

Can you go and get pics of the signs in the same light / time of day?

And pics of a lack of signs at the entrance and in whole bay areas and corners, near the store front, at the parent & child bays, etc.

But do appeal telling them the VRM paid for because they'll give you a one-off chance to settle at £20.

smallzoo2

Ok ..I tried two emails which were both ignored

I then sent a recorded delivery letter ( attached in 3 parts ) which was signed for on the 22nd April

Today I received a final reminder letter ( attached )

What should I do next ?

Thanks

reminder.jpg

ParkingAppeal_1.jpg

ParkingAppeal_2.jpg

ParkingAppeal_3.jpg

Gr1pr

Use the complaints link on the BPA AOS members list to complain about it and add a copy of your appeal etc, and that you expect a reply from them, otherwise you will escalate it to the BPA AOS compliance team

Add that you have appealed twice by email and once using signed for, so they should have put the case on hold, pending a decision

Be annoyed about their indifferent attitude ( or incompetence. )

smallzoo2

I've made a complaint this morning..I will let everyone know whay happens