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Unfair Parking Charge, any advice? - EURO CAR PARKS Oxford Templars Shopping Park

Hi everyone!

I just received two parking tickets at this location and I'm trying to see if it makes sense to appeal them, and if anyone has appealed any tickets from this specific car park or any other car park managed by Euro Car Parks or others and has good advice.

Essentially this private-land owner allows parking in this car park, which is located in a shopping area that I assume is owned by the same entity. The free stay is 3 hours controlled in entry and exit via number plate-reading ANPR cameras, and if you overstay - as I did - you get charged a whopping £100. If you pay within 14 days of the issuing of the parking ticket you pay a reduced charge of £60, but I received my tickets only 5/6 days before this 14-day deadline expired. Awesome!!

The overstays have been of 17 minutes and 24 minutes. After taking into account the BPA (of which Euro Car Parks is an approved operator) 10-minute grace period, bringing this down to 7 and 14 minutes respectively.

I will summarise the info here in bullet points:

  • Operator: Euro Car Parks. BPA-registered as per the notice.
  • Location: Templars Shopping Park - Oxford, Templars Shopping Park, Between Towns Road, Oxford, OX4 3JP.
  • Type: ANPR operated, free 3-hour car park, not pay-and-display
  • Overstays: 17 and 24 minutes.
  • Times of arrival and departure:
    - 17:49:45 - 21:06:47, 3h 17min
    - 17:49:10 - 21:13:10, 3h 24min
    of this I think the BPA's 10-minute grace period should be deducted.
  • Ticket issuing dates:
    - 02/04/2026, pay by 16/04 for reduced rate of 60 GBP
    - 01/04/2026, pay by 15/04 for reduced rate of 60 GBP
  • Ticket issuing form: mailed letter.
  • Registered keeper: me.
  • Extra info:
    - Appeals must be received within 28 days of from the date of their initial correspondence (…) Appeals received within 28 days will be held at the rate applicable, if the appeal is rejected the rate applicable will be held for a further 14 days.
    - If the appeal to Euro Car Parks is rejected, I can then and only then appeal to the Independent Appeals Service (POPLA), but apparently, "If you log an appeal to POPLA, you will lose the option to pay the reduced amount".
  • Personal arguments:
    - Is it allowed to threaten losing the option to pay a reduced amount if you appeal? Can I use this as an argument against the parking ticket?
    - Possible arguing by the owner for lost revenue from me occupying the space for too long doesn't make sense considering that by 9 pm all shops bar KFC are closed, and at that instance the car park is at 5-10% capacity anyway so the only revenue they could lose is from people not overstaying and paying this unfair charge.
    - If we take off the time after 9 pm from my stay, I would have overstayed by 15 seconds and 50 seconds respectively, yet I'd be charged 100 GBP if I appeal this to POPLA.

Any help is appreciated. Many thanks :)

Ticket 1 Front.jpg Ticket 1 Back.jpg Ticket 2 Front.jpg Ticket 2 Back.jpg

Comments

  • Gr1pr
    Gr1pr Posts: 13,990 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper

    Follow plan A in the newbies sticky thread in announcements near the top of the forum

    You are unlikely to win any appeal, in which case you deal with any future court claim like hundreds on here

  • Coupon-mad
    Coupon-mad Posts: 162,305 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 10 April at 5:06PM

    Those page 2 show your VRM at the top.

    Why did you put this (below) in bold as if it's important or something new? It's not, because nobody ends up paying ECP:


     If the appeal to Euro Car Parks is rejected, I can then and only then appeal to the Independent Appeals Service (POPLA), but apparently, "If you log an appeal to POPLA, you will lose the option to pay the reduced amount".

    All irrelevant because nobody pays anything.

    Why haven't you tried PLAN A which you must have read about when you read NEWBIES PLEASE READ THESE FAQS FIRST?

    Read that before posting.

    You can ignore ECP but keep your address up to date in case of a court claim (dead easy to win). But I don't understand why you haven't just read the NEWBIES thread & got the property agents or Store Manager to cancel these.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • NICKNAMETAKEN
    NICKNAMETAKEN Posts: 8 Forumite
    Seventh Anniversary Name Dropper First Post

    Be thankful you only got two tickets i had to deal with five but thats another story.

    Can I just say that directing people to the newbies thread is rather unhelpful. That thread requires a degree level education to read it and understand it….

    Whoever wrote it may want to try and simplify it.

    To the person who started this thread my advice is just pay it and take it as a lesson learnt….

  • car_kiwi
    car_kiwi Posts: 2 Newbie
    Name Dropper First Post

    Well spotted. In bold as it is a direct quote, in case the double inverted commas were not enough :)

    Believe it or not it's because I didn't see it, I read the two below, and then decided to make a thread:
    - https://www.moneysavingexpert.com/reclaim/parking-ticket-appeals/?from=forum-guidesbar-parking-tickets-fines-parking
    - https://www.moneysavingexpert.com/reclaim/private-parking-tickets/?from=forum-guidesbar-parking-tickets-fines-parking

    Cheers

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