UKPC operator comments on my POPLA appeal - help pls!

riskaverse111

Hi all,

I recently appealed a UKPC notice to keeper parking charge - please see redacted appeal below. However, the operator has provided comments which I'd like to respond to - my main point is that they haven't identified the driver and keep requesting me to do so, as the basis for their case. I don't want POPLA to just go off on the operator's comments. Please help, all advice appreciated!! I have 7 days to comment, from the operator evidence submission date - 08/04/2026.

MY POPLA APPEAL -

UKPC RESPONSE PACK (the whole pack was a bunch of documents with photos of their signage but the important bit is response below). It says "an appeal was received from the vehicle driver" but at no stage of this appeal, did I confirm who the vehicle driver was.

This is the NTK letter -

Please let me know what comments I can provide to the POPLA operator to reiterate my case. Thank you in advance!

James_Poisson

You have barked up the wrong tree, and could have killed this at POPLA had you concentrated on the actual issue, the leaving site scam, where they would have offered no actual evidence.

You cannot submit any new evidence only comment on theirs, but I can't see much joy there.

You are now in a loop of keeper liability which UKPC will win at POPLA, but no need to worry, gormless debt collector letters will be next after you ignore the POPLA decision. The court stage will follow which you defend and they will eventually pull out.

riskaverse111

https://forums.moneysavingexpert.com/discussion/comment/81956691#Comment_81956691

Hi James - what would have been issue arguable on the leaving site point? Just want to know in case helpful for others and for future reference

I don't understand why they can win at POPLA however, since they didn't have the necessary evidence and I didn't supply it to them at any stage?

Also, what if they don't pull out? I had a previous issue with Napier Parking and it went all the way to court and we lost. Would it be better to settle in that case, if we lose at POPLA?

Thanks for your time + insight

Coupon-mad

That is clearly a POFA-worded NTK so your appeal was ill-founded and wasted. You should never have submitted that one-point "non compliance with POFA" appeal in a case where POFA was obviously invoked in the wording.

You could have won by just saying:

"There's no evidence that the driver 'left the site', or that the signage included a map or site boundary."

You could say that now at comments stage but the Assessor might not let you say new things. Nobody cares anyway because you don't pay if you lose at POPLA!

🙂

Car1980

The case you're basing yours on is different I'm afraid:

Therefore, no lawful right exists to pursue unpaid parking charges from myself as hirer of the vehicle, where an operator is NOT attempting to transfer the liability for the charge using the Protection of Freedoms Act 2012.

Here they ARE going to transfer liability after 28 days and there don't seem to any errors to stop them doing so.

Unless you decide to nominate someone who you claim was the driver and you have any time up until proceedings to do so.

riskaverse111

kicking myself, such a shame I missed that point.

Thanks all anyways, appreciate it

Coupon-mad

https://forums.moneysavingexpert.com/discussion/comment/81956906#Comment_81956906

Like I say, put that as your Comment.

riskaverse111

thanks @Coupon-mad, I've raised in the comments as you suggested helpfully. Will update here once POPLA make their decision