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Letting Agency not giving bond back
Hi all,
I rented a property through a well known chain and paid £1000 bond. This was placed in the Tenancy Deposit Scheme
After a year I have moved to another property and on agreement there was £250 deductions for cleaning the property.
The letting agency promised it would be done and this went on up until a few weeks ago when they said they have issued the refund but I'm still yet to recieve the £850 owed. I called again tofay and they have said there is nothing they can do as they are saying they have sent it.
Where do I stand as I understand that refund should have been released 14 days after moving out. I'm now at 2 months! Where do I go from here ?
Comments
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How did they say they had "issued" it?
As far as I remember its the TDS who do the refunds, not the letting agents. This may have changed since I last rented in 2010, admittidly.
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TDS do two different schemes. Was your money actually deposited with them? If so, you need to claim the deposit from the TDS. It sounds like the agent has claimed £250 and released the balance, but you still need to claim that amount.
No reliance should be placed on the above! Absolutely none, do you hear?1 -
It's £750 you're owed, not £850 (£1000 bond minus £250 deduction).
3 -
Via bacs, they asked if we agreed the deductions then also asked for our bank details via email on 16th March still nothing
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You threaten to sue them
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I suggest you contact TDS. It is their job to safeguard your deposit.
No reliance should be placed on the above! Absolutely none, do you hear?4 -
Your contract is/was with landlord, not agent (unless agent named as landlord, does happen). Did you read tenancy agreement?
Contact TDS and go through dispute process, If problem contact landlord.
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II've Raised a dispute with tds hopefully they sort it
1
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