Smart Parking fine

saltNLight7

Hi,

I have read the newbie thread after submitting my initial appeal, although I already had some prior understanding of the appeals process. In my original appeal there is no admission to who was driving.

My appeal has since been rejected. In their response, something stood out. They stated:
“The parking contravention occurred on 07.02.2026, and this notice was issued on 18.02.2026, within the 14-day period required.”

However, based on the guidance in the newbie thread, if a company is attempting to rely on keeper liability under the Protection of Freedoms Act 2012, a postal PCN must be delivered within 14 days if no windscreen ticket was issued.

I did not receive the notice until after 22 February 2026. I have supporting evidence of this, which are WhatsApp messages from a third party referencing a parking fine they received, and confirming that I had not received any letter as of 22 February 2026.

Given this, I am unsure how best to proceed. Should I respond to their rejection and challenge the fact that the notice was not delivered within the required 14-day period, and that their statement refers only to the issue date rather than delivery? Or would it be better to wait for any further correspondence, such as a court claim letter?

Thanks

Coupon-mad

No point trying IAS except to cost Smart money! You'd lose, because the IAS is considered as bent as a nine-bob note.

You can do it for the LOLs but don't get spooked when you are one of the 95% of consumers who get 'computer says no'.

If not minded to give the kangaroo court a whirl, just ignore.

Everyone succeeds v Smart in court claims because DCB Legal always discontinue shortly before hearings.

🙂

Gr1pr

18th Feb 2026 was a Wednesday, so the pcn was presumed delivered on Friday 20th February 2026

20 - 7 = 13, so they have a point !

Ignore them and follow the advice by coupon mad above

Le_Kirk

Date of alleged contravention: Sat, 07 Feb 2026
Date NtK was issued/posted: Wed, 18 Feb 2026
Deemed date of delivery (2 working days): Fri, 20 Feb 2026
13 days elapsed
Given (delivered) 1 day before the 14-day deadline.

This was calculated using https://gullibletree.com/tools/pofa-calc-main.html and confirms what @Gr1pr wrote

saltNLight7

Hi thanks for the reply, will wait for the subsequent mail. I was just basing it on me actually receiving it after the 14 days and having a conversation as proof of this. Thanks again

Le_Kirk

Unfortunately, it is not to do with receipt but with date of issue plus deemed delivery within two working days.

Coupon-mad

Unless the contrary - late delivery - can be proven.

A judge would consider the conversation as evidence but the IAS is considered bent, so they won't! We even had someone last month supply Ring doorbell footage to POPLA (the better of a bad bunch) of the postman delivering the NTK envelope on a proven day and that was ignored!