E: 05/04 from 2pm till 23:59pm Vildea Egg Hunt, enter to win a free product (HELP please)

Nemo_990 · 5 April at 2:24PM

This is from my mailbox.

THE VILEDA EGG HUNT IS BACK!

HOW TO WIN
Step 1: Find the Easter egg hidden on our website
Step 2: Send a screenshot of where you found the egg to:
customercare.uk@fhp-ww.com
We will have a random prize draw to select the winner.

Giveaway ends 23:59 05/04/2026. Open to Vileda email subscribers only.

VILEDA 2026 EGG HUNT GIVEAWAY TERMS AND CONDITIONS

These are the terms and conditions for the Vileda 2026 Egg Hunt Giveaway (the “Promotion”) (the “Terms”).

1. Rules: Entry instructions for the Promotion are deemed to form part of these Terms, although these Terms prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials, for the Promotion. By entering this Promotion you, the participant, agree to be bound by these Terms.
2. Eligibility: The Promotion is open to all mainland UK residents aged 18 or over at the time of entry except for employees of the Promoter and their immediate families, employees of any company responsible for redemption of prizes and any person directly connected with the planning or administration of the Promotion. Internet access and an Instagram account are required for entry.
3. Promotional Period: Entry into the Promotion is open from 2pm (UK time) on the 5th April 2026 and will close at 23:59pm (UK time) on the 5th April 2026. Entries received after the closing deadline will be void and not be entered into the Promotion.
4. How to enter:
a. Entry to the Promotion may only be made via email to customercare.uk@fhp-ww.com. To enter the Promotion you must either:
i. For the chance to win a free Vileda product of your choice, you must: find the hidden Easter egg on the Vileda website. Once you have found it you must send a screenshot to customercare.uk@fhp-ww.com
ii. You must be subscribed to the Vileda Email Newsletter before 5th April 2026 to be eligible for a chance to win.
5. Entry Restrictions:
a. The Promoter reserves the right to disqualify without notice any entry which (in the Promoter’s reasonable opinion) contains:
i. political, sexist, racist, defamatory, profane, vulgar, obscene, indecent, homophobic, bullying, harassing, violent or otherwise unlawful or unacceptable content;
ii. content that may infringe third party proprietary rights (including rights of publicity and/or privacy);
iii. content that represents the Promoter or its products in a negative way or could cause damage to its brand and/or reputation; or
iv. content that constitutes advertising or contains a link to a third party website.
b. Incomplete or illegible entries or entries not in accordance with these Terms will be rejected. No responsibility is accepted for entries delayed, corrupted, misdirected or undelivered for whatever reason. The Promoter shall not be responsible for loss, delay or corruption of any data in transit or any delay or failure when attempting to participate in the Promotion. Proof of submission is not proof of receipt.
c. Entry must be made directly by the person entering the Promotion. Entry made using methods such as a computer macro, a script or the use of automated devices or processes are prohibited and all such entries will be disqualified.
6. Prize Fund: There is 1 prize in total. Any free Vileda Product of their choice excluding bundles. Dependent on availability and stock.
7. Winner Selection: There will be 1 winner in total. The Promoter will draw 1 winner at random, on the 15th April 2026. Each winner will be selected at random, under independent supervision or via a computer program producing a verifiably random draw, from all valid entries received.
8. Winner Notification:
a. The Promotor will notify the winner of their win via Email on or before 16th April 2026. The winner will only be contacted by the official Vileda customer service account customercare.uk@fhp-ww.com. Within 7 days of such notification, the winner will be required to respond to this email with their full name and providing proof of age and an address within the UK to which the prize should be delivered.
b. The winner has 7 days to claim a prize. If contact cannot be made, or the prize is not claimed, or the correct proof of age and/or address has not been provided within 7 days of the initial prize notification date, the prize will be deemed unclaimed and the Promoter may re-award the relevant prize as it sees fit to a substitute winner selected in accordance with the Terms (but shall not be obliged to do so).
9. Prize Fulfilment:
a. The prize will be dispatched to the winner’s designated UK delivery address within 28 days of receipt of the respective valid prize claim by the Promoter.
b. It is the responsibility of the winner to provide their correct, up-to-date details when confirming acceptance of the prize in order for their prize claim to be processed. The Promoter cannot be held responsible for a winner failing to supply accurate information which affects prize acceptance or delivery of their prize.
General:
10. No cash or other alternative prize (in whole or in part) is available. The Promoter reserves the right to substitute products, where necessary, with products of equal or higher value.
11. The Promoter accepts no responsibility for system errors or other issues that may result in disruption, non-availability, loss or late receipt of any prize-notification or prize-claim or a prize lost, delayed or damaged in transit or not received for any other reason outside the Promoter’s control.
12. The Promoter reserves the right to disqualify without notice any entrant if the Promoter believes, in its absolute discretion, that the entrant has acted fraudulently, tampered with or attempted to disrupt or tamper with the operation of the Promotion or acted in violation of these Terms (and any prize award shall be forfeited).
13. The Promoter reserves the right to suspend or cancel the Promotion (with no liability to any entrants or third parties) if it considers it necessary to do so due to circumstances outside its reasonable control.
14. Entrants are reminded to get the owner's permission before using a device and/or internet-access which is not owned or paid for by the entrant to enter the Promotion. The Promoter will not be liable for any Internet, mobile connection or other charges incurred in entering the Promotion.
15. Entry into the Promotion is at the entrant's sole risk. To the extent permitted by law, the Promoter does not accept any responsibility and is not liable for any damage, loss, liabilities, injury, expenses or claims (whether in contract, tort or otherwise) suffered by any entrant arising out of or in connection with the Promotion and/or the allocation or use of a prize. Your statutory rights are unaffected. Nothing shall limit the Promoter’s liability for death or personal injury caused by its negligence or any other liability which cannot be excluded or limited under applicable law.
16. The Promoter shall use and process an entrant’s personal data in accordance with the Promoter’s privacy policy at https://www.vileda.co.uk/data-privacy. Winner details may be passed onto a third party for prize fulfilment and winner notification. By participating in the Promotion, you agree to the use of your personal data as described in these Terms.
17. Without prejudice to the Promoter’s data protection obligations under relevant law, the surname and county of the winners shall be made available to anyone who requests it by emailing customercare.uk@fhp-ww.com before 30th September 2026. Entrants may request their surname and county is not published in the event they win by emailing customercare.uk@fhp-ww.com before 23:00 (UK time) on the 13st April 2026. However, the Promoter shall provide the surname and county of the winners to competent authorities upon request from such competent authorities (including the Advertising Standards Authority).
18. This Promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. By entering this Promotion you (a) fully release Instagram from all liability arising out of the Promotion; and (b) understand and accept that information disclosed in connection with the Promotion is disclosed to the Promoter and not to Instagram.
19. The decision of the Promoter in all matters relating to the Promotion is final and no correspondence will be entered into.
20. These Terms, and any dispute arising out of these Terms, shall be exclusively governed by and interpreted in accordance with English law and the exclusive jurisdiction of the courts of England and Wales.
Promoter: Freudenberg Home and Cleaning Solutions LTD, 2 Chichester St, Rochdale OL16 2AX.