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MSE News: Lloyd Banking Group users complaining about recent app glitch being paid compensation
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Nothing would be stressful for myself about deciding and taking a complaint to the FOS. Just trying to help a person whose peace of mind was affected when being told they were not affected by the recent IT embarrassment at Lloyds.
I am of the view that they could re-establish their peace of mind quite quickly by switching, with a financial gain, to a bank which doesn't pose the same issues to them as Lloyds does, and I stand to my previous comments on this matter. Other people might be of the view that prolonging the peace of mind issues, without a guarantee that these would be settled by the FOS, are a better approach to dealing with the matter. Obviously only the person affected can decide what is best for them.
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