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Feedback removal for Simple Delivery items?
I've had 2 buyers leave me negative feedback because the simple delivery items were lost in the post.
I put in removal requests and the feedback did get removed pretty quickly (although I later noticed it had used 2 out of my 5 removal allowance)
I've now had 2 x neutral feedback left, one because evri took ages to delivery, the other, just because it was evri that was used!
There does not seem to be any option to request removal for these, only a revision request that sends a message to the buyer asking them to change it?
I thought sellers were supposed to be covered against this if they were using simple delivery?
Comments
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I’ve rarely had an issue, but if I do then I tend to phone and point out I’m covered under their policy and it just gets removed.
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