Crypto.com withdraw problems

Giraffe76

https://forums.moneysavingexpert.com/discussion/comment/81935920#Comment_81935920

https://forums.moneysavingexpert.com/discussion/comment/81936226#Comment_81936226

Apparently its worth 29k

Giraffe76

https://forums.moneysavingexpert.com/discussion/comment/81936022#Comment_81936022

My wife has told me that she's already made a deposit of £20 which is what their agent said to do but now he's telling her that she needs to deposit 1,7000 then he reduced the amount to 1k

jifmoose

Definite scam, run (don't walk) away!

EthicsGradient

This agent does sound just like a scammer. I would contact crypto.com by email, explain what has happened so far (if you have the name of the agent, that would be good), and ask them to explain (a) what the actual process is, in writing, and (b) the behaviour of the apparent agent.

flaneurs_lobster

https://forums.moneysavingexpert.com/discussion/comment/81941385#Comment_81941385

More fundamentally, does/did @Giraffe76 's wife actually have an account with crypto.com or was it's "discovery" part of Oscar's narrative?

If there was/is an account, has access been restored? Or, at least, its existence verified?

Giraffe76

I do believe the existence is genuine and can be confirmed but what ethics gradient said was a good point about sending them an email through their own website.

It's the way Oscar seemed so insistent on this is how it's meant to be done and no other way is possible

flaneurs_lobster

It's the way Oscar seemed so insistent on this is how it's meant to be done and no other way is possible

What? By sending him £1500 (or is it £1000)? Not really that surprising is it?

Regain your wife's access to the account and see if any of this is true.

noitsnotme

https://forums.moneysavingexpert.com/discussion/comment/81941356#Comment_81941356

Which cryptocurrency did she invest in and how do you know it’s now worth £29000? Is this just what the agent told you or have you seen the current balance in a genuine crypto.com account?

You said £250 was invested about 7 years ago. That would be 116 times increase since she purchased. Bitcoin in 2019 averaged around £5800 and is now currently around £51000 so less then 10 times increase. Other popular cryptocurrencies will be in a similar ball park.

So unless she invested in a more obscure currency that is actually 116 times up, the alluring statement “it’s worth £29000!” might all be part of the scam.

EthicsGradient

https://forums.moneysavingexpert.com/discussion/comment/81942686#Comment_81942686

(Sorry - misread figures in your post, so my comment was wrong. Still, the historical data is worth knowing - the price was about £2,600 at the start of 2019):

Bitcoin GBP (BTC-GBP) price history and historical data – Yahoo Finance

Giraffe76

Going by the replies we are now 99.9% certain it's a scam and are walking away. Have blocked Oscar's number and will forget about it