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NTK OPS Vantage Point Brighton

After some pointing in the right direction for some info.

Parked at Vantage point, Brighton on an evening out end Feb (I know now, never will again!) Received Notice to keeper (i am keeper) parking charge 4th March for parking duration not paid in full. Total ANPRstay 19minutes over (this information is not on the paperwork) But "driver" paid for 3 hours, by card, using the very poorly lit machine probably with 5 minutes of entering (no longer have ticket) Had to use phone light to see the screen. Dont remember seeing the charges clearly shown at entrance to car park and car park was pretty much pitch black.

Appealed via their website using your template,no additions apart from adding bank transaction which has been expectedly rejected.

I had seen on a thread here something about parking there at night but i have searched and cant find it again.

I need to complain to landowner and refresh myself as to next steps from the Newbie thread. It was pitch black and couldn't see if it was possible to pay for an overstay so decided it was best to just hurry off the car park.

Does anybody know if there is a way to word the landowner complaint to maximise efficiency? Is there extra stuff from the thread i cant find that i should add in? Should i still refer to driver and myself as "Keeper" in that complaint?

Thanks in advance.

Comments

  • ParkingMad
    ParkingMad Posts: 451 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    edited 18 March at 9:04AM

    Contact details for the landowner Periworld are on the Vantage Point website.

    https://vantagepointoffices.co.uk/

  • Coupon-mad
    Coupon-mad Posts: 161,362 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 18 March at 12:33AM

    The more complaints the better.

    Doesn't matter if Periworld fob you off. Annoy them. Complain again! Make yourself a pain. OPS are long overdue in deserving to be kicked out of that entrapment site, IMHO and annoying landowners is one way to make them think twice when renewing contracts.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Thanks for all the comments. I will be complaining to the landowner while I wait for the inevitable debt collectors nonsense 🙄

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