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Amazon rubbish delivery date estimate

So, I've ordered a CD (well actually a DVD-Audio) from Amazon, and it says "not in stock, but we'll have it in 1-2 weeks". That's OK, I can wait.

Two weeks pass. An email arrives saying "we haven't got it yet - it'll be another 2 weeks".

Two and a bit more weeks pass. Another email arrives, saying "we still haven't got it yet - it'll be another 4 to 6 weeks".

Where do I draw the line? How can it take them so long to get this item? If it were no longer available then I would understand it, but then I'd hope they would actually tell me that. Will it ever arrive, or will the wait time keep exponentially increasing?

I'd buy it in a real shop if I could find it, but our High Streets seem woefully ignorant of DVD-Audios and SACDs.

Comments

  • Xbigman
    Xbigman Posts: 3,918 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Amazon don't hold a lot of stock themselves. Any estimate of several weeks as a delivery date is based on their suppliers estimate of delivery. A lot of those suppliers are themselves using estimates from either other suppliers or the manufacturers. Every now and again it all falls apart.
    Check to see if anyone is selling it privately through Amazon. If so you can cancel your order and buy that instead.
    Regards




    X
    Xbigman's guide to a happy life.

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  • IvanOpinion
    IvanOpinion Posts: 22,136 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Unfortunately these things happen. I have always found Amazon to be excellent and any problems have been through my own making. Surely Amazon isn't the only company to provide the items ... you could cancel the order and buy it elsewhere.

    Ivan
    I don't care about your first world problems; I have enough of my own!
  • Stonk
    Stonk Posts: 951 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I don't know what it is with this item (Mike Oldfield's Tubular Bells 2003 on DVD-Audio) but nowhere has it in stock. When I first went looking, everywhere said the same 1-2 weeks for delivery. Do these estimates come from some central source - they were very consistent?

    I ordered it first at play.com, and it hadn't turned up after a month with no explanation so I cancelled and ordered it at Amazon (again, everywhere still said 1-2 weeks). Chances are the same will happen if I cancel again - I figure at least I'm in some sort of queue now, and I don't want to lose my place!

    I'll check out the third-party sellers at Amazon. As I recall they were all US-based, but it will be better than nothing.
  • Sheel
    Sheel Posts: 45,671 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    You think you've got problems? I ordered a dvd back in February from 101cd.com and I still haven't received it :eek: :mad:
    Same old same old since 2008

  • sparky61
    sparky61 Posts: 10,422 Forumite
    Part of the Furniture 10,000 Posts
    Hi Stonk
    Is this any good. It's in stock.

    Mike Oldfield - Tubular Bells 2 / Tubular Bells 3 / Millennium Bell / Tubular Bell Audio DVD (Box Set) (DVD) (1999)

    89.jpg


    Availability: IN STOCK

    Released: 19th Jan 2004

    Retail Price: £34.99

    Sendit's price: £14.99

    You Save: £20.00
    FREE DELIVERY UK & Ireland

    buy_blue.gif
    addtohitlist_blue.gif



    Go to: Click here for more Music DVDs in Sendit.com's Summer Sale »


    <H2 style="FONT-SIZE: 11px">Starring: Mike Oldfield</H2>

    A box set featuring two DVD releases of Mike Oldfield in Concert: Tubular Bells II and III plus Millennium Bell. Also included is a DVD audio disc Tubular Bells 2003.


    email_link_2004.gif


    DVD EXTRAS


    Tubular Bells II and III Interactive menus. Scene access.
    The Millennium Bell Interview with Mike Oldfield. Making of.
    Tubular Bells 2003 Video extracts from live performance. Photo gallery. Discography. 5.1 production notes.




    Technical Details

    Certification: Ex
    Duration: 255 mins
    Format: DVD
    Region: 2
    Aspect Ratio: 4:3
    Cat. No: 2564606092(WARNER MUSIC VISION) </STRONG>
    Category: Music/Performing Arts:Music - Popular:Rock & Pop




























  • I have always had excellent service from Amazon. And at least they are keeping you updated. This is great customer care in my book.
    I'm not wav :wave: ing, I'm drowning!
  • Stonk
    Stonk Posts: 951 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Thanks very much for the link to SendIt.com. It's a box-set that appears to contain the thing I'm after. I'm pretty cautious because there also exists a Tubular Bells 2003 CD with a bonus DVD (not a DVD-Audio), and I've seen this mis-described as if it were the DVD audio, but the product picture on SendIt.com looks right.

    Thanks!
  • Stonk
    Stonk Posts: 951 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Superb. I ordered it at SendIt.com, and it's already on it's way.

    It looks like I got the last one (the last one in the world, maybe? ;o). It now says 72 hours availability, and the price has shot up from the £14.99 that I paid to £29.99. Now that's MoneySaving!

    Well happy.
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