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Napier Parking company, small claims court defence
Hi,
If someone can read my defence letter against a parking company fine, which has been escalated to small claims court, specifically with 'Napier Parking' company. The claim is vague and states 'no valid payment made' however I have bank statement evidence to prove otherwise.
If there is any adjustments that is needed, please let me know. see below: This is just the relevant bits. the title etc has not been included. Just the defence itself and layout.
- The Defendant denies that the Claimant is entitled to relief in the sum claimed, or at all. It is denied that any conduct by the driver was in breach of any term. Further, it is denied that this Claimant (understood to have a bare licence as agents) has standing to sue or form contracts in their own name. Liability is denied, whether or not the Claimant is claiming 'keeper liability', which is unclear from the boilerplate text in the Particulars of Claim ('the POC').
The facts known to the Defendant:
- The facts in this defence come from the Defendant's own knowledge and honest belief. Conversely, the Claimant sets out a cut-and-paste incoherent and sparse statement of case. The POC is devoid of any detail and even lacks specific breach allegation(s), making it very difficult to respond. However, it is admitted that the Defendant was the registered keeper and the driver of the vehicle.
- It is acknowledged that on July 14, 2025, the Defendant's motor vehicle entered the St Johns Rd Car Park located in Brimingham, B11 4RG. Upon arrival, the car park was at full capacity, forcing the Defendant to wait for an available parking space for a duration of 15 minutes. Once a viable parking space became vacant, the Defendant ultimately decided to park the vehicle in question. The duration of stay was electronically paid at the designated parking meter for the appropriate period. The Defendant holds a bank statement confirming payment to Napier Parking Limited. The claim is denied in full.
- The International Parking Community (IPC) Code of Practice specifically delineates, in Schedule 1 under the title of "Signage," the following: “If parking enforcement takes place outside of daylight hours you should ensure that signs are illuminated or there is sufficient other lighting.”
- Signage at this site is unlit and in minuscule text. The Claimant's case is likely to rely upon alleged "clear display" of the terms and conditions. This would be false and misleading. The situation at this location is made worse by poor placement of the sparse signs which are at an angle on approach, cannot be read from a car and do not meet the statutory requirements for prominence and 'adequate notice'. Any terms and conditions were not seen, let alone agreed. There was no fair opportunity to learn that the car park was subject to any restrictions.
- Based on these previous points, it is clear that a contract could not have been formed between the Claimant and the Defendant because the necessary conditions for forming a contract were not met.
- The Claimant will concede that no financial loss has arisen and that in order to impose an inflated parking charge, as well as proving a term was breached, there must be:
(i). a strong 'legitimate interest' extending beyond mere compensation for loss, and
(Ii). 'adequate notice' of the 'penalty clause' charge which, in the case of a car park,requires prominent signs and lines.
- The Defendant denies (i) or (ii) have been met. The charge imposed, in all the circumstances is a penalty, not saved by Parkingeye Ltd v Beavis [2015] UKSC67('the Beavis case'), which is fully distinguished.
Exaggerated Claim and 'market failure' currently being addressed by UK
Government
- The alleged 'core debt' from any parking charge cannot exceed £100 (the industry cap). It is denied that any 'Debt Fees' or damages were actually paid or incurred by this Claimant, who is put to strict proof of:
(i). the alleged breach, which is not pleaded in the POC and requires further and better particulars, and
(ii). a breakdown of how they arrived at the enhanced sum in the POC, including how interest was calculated, which looks to be improperly applied on the entire inflated sum, as if that was all overdue on the day of the alleged event.
- The Defendant avers that this claim is unfair and inflated and it is denied that any sum is due, whether in debt or damages. This Claimant routinely pursues an unconscionable fixed sum added per PCN, despite knowing that the will of Parliament is to ban it.
- This case is a classic example where adding exaggerated fees funds the 'numbers game' of bulk litigation of weak and/or archive parking cases. MoJ statistics of bulk litigators reveal that there are several hundred thousand parking claims per annum, with some 90% causing default CCJs totalling hundreds of millions of pounds. No checks and balances are likely to have been made to ensure facts, merit or a proper cause of action (given away by the woefully inadequate POC).
- The Department for Levelling Up, Housing and Communities ('the DLUHC') published a statutory Parking Code of Practice in February 2022.
The Ministerial Foreword is damning:"Private firms issue roughly 22,000 parking tickets every day, often adopting a labyrinthine system of misleading and confusing signage, opaque appeals services, aggressive debt collection and unreasonable fees designed to extort money from motorists."
- Despite legal challenges delaying the Code - marked as temporarily withdrawn - it is thankfully 'live' after a draft Impact Assessment (IA) was published on 30th July
2023. The Government's analysis exposes what they say are industry-gleaned facts about supposed 'fees'.
Attention is drawn to paras 98, 100, 193, 198 of Beavis. Also, Parkingeye Ltd v Somerfield Stores Ltd ChD [2011] EWHC 4023(QB) where the parking charge was £75, discounted to £37.50 for prompt payment. Whilst £75 was reasonable, HHJ Hegarty (decision ratified by the CoA) held in paras 419-428 that 'admin costs' inflating a parking charge to £135 was not a true reflection of the cost of template letters and 'would appear to be penal'.
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£85 'PCN' was held to more than cover the minor costs of the operation. The DLUHC's IA confirms that the parking charge more than covers the minor costs of the letters (NB: the debt collectors do not charge anything in failed collection cases).
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CRA breaches
ParkingEye v Beavis is distinguished
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- Spurling v Bradshaw [1956] 1 WLR 461 (Lord Denning's ‘red hand rule’) and
- Thornton v Shoe Lane Parking Ltd [1970] EWCA Civ2,
both leading authorities that a clause cannot be incorporated after a contract has been concluded; and
- Vine v London Borough of Waltham Forest: CA 5 Apr 2000, where Ms Vine won because it was held that she had not seen the terms by which she would later be bound, due to "the absence of any notice on the wall opposite the parking space''.
- Fairness and clarity of terms and notices are paramount in the DLUHC Code and these clauses are supported by the BPA & IPC. In Parking Review, solicitor Will Hurley, CEO of the IPC, observed: "Any regulation or instruction either has clarity or it doesn’t. If it’s clear to one person but not another, there is no clarity. The same is true for fairness. Something that is fair, by definition, has to be all-inclusive of all parties involved – it’s either fair or it isn’t."
Lack of standing or landowner authority, and lack of ADR
- DVLA data is only supplied if there is an agreement flowing from the landholder (ref: KADOE rules). It is not accepted that this Claimant (an agent of a principal) has authority to form contracts at this site in their name. The Claimant is put to strict proof of their standing to litigate.
- The Claimant failed to offer a genuinely independent Alternative Dispute Resolution (ADR). The DLUHC Code shows that genuine disputes such as this should see PCNs cancelled, had a fair ADR existed. The rival Trade Bodies' time-limited and opaque 'appeals' services fail to properly consider facts or rules of law and reject most disputes: e.g. the IAS upheld appeals in a woeful 4% of decided cases (2020 Annual Report). This consumer blame culture and reliance upon their own 'appeals service' (described by MPs as a kangaroo court and about to be replaced by the Government) should lead Judges to know that a fair appeal was never on offer.
Conclusion
33. Attention is drawn to the (often-seen) distinct possibility of an unreasonably late Notice of Discontinuance. Whilst CPR r.38.6 states that the Claimant is liable for the Defendant's costs after discontinuance (r.38.6(1)) this does not 'normally' apply to claims allocated to the small claims track (r.38.6(3)). However, the White Bookstates (annotation 38.6.1): "Note that the normal rule as to costs does not apply if a claimant in a case allocated to the small claims track serves a notice of discontinuance although it might be contended that costs should be awarded if a party has behaved unreasonably (r.27.14(2)(dg))."
Statement of Truth I believe that the facts stated in this defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. Signature: Date: |
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Comments
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That's not the current Template Defence.
PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD1 -
……… nor is it going to fit in MCOL.
2 -
can you guide me in what is the current template?
0 -
From here, click back once and you will be on the front page of the forum; there you will see the announcements, one of them is the template defence.
2 -
I have had a look at the template used.
I have drafted a response below.
Would this be acceptable? or Should I remove or add anything? Any help is much appreciated.
- The Defendant denies that the Claimant is entitled to relief in the sum claimed, or at all. It is denied that any conduct by the driver was in breach of any term. Further, it is denied that this Claimant (understood to have a bare licence as agents) has standing to sue or form contracts in their own name. Liability is denied, whether or not the Claimant is claiming 'keeper liability', which is unclear from the boilerplate text in the Particulars of Claim ('the POC').
2. The facts in this defence come from the Defendant's own knowledge and honest belief. Conversely, the Claimant sets out a cut-and-paste incoherent and sparse statement of case. The POC is devoid of any detail and even lacks specific breach allegation(s), making it very difficult to respond. However, it is admitted that the Defendant was the registered keeper and the driver of the vehicle.
3. It is acknowledged that on July 14, 2025, the Defendant's motor vehicle entered the St Johns Rd Car Park located in Brimingham, B11 4RG. Upon arrival, the car park was at full capacity, forcing the Defendant to wait for an available parking space for a duration of 15 minutes. Once a viable parking space became vacant, the Defendant ultimately decided to park the vehicle in question. The duration of stay was electronically paid at the designated parking meter for the appropriate period. The Defendant holds a bank statement confirming payment to Napier Parking Limited. The claim is denied in full.
4. The allegation(s) and heads of cost are vague and liability is denied for the sum claimed, or at all. At the very least, interest should be disallowed; the delay in bringing proceedings lies with the Claimant. This also makes retrieving material documents/evidence difficult, which is highly prejudicial. The Defendant seeks fixed costs (CPR 27.14) and a finding of unreasonable conduct and further costs (CPR 46.5). The Defendant has little recollection of events, save as set out below and to admit that they were the driver.
5. It is neither admitted nor denied that a term was breached but to form a contract, there must be an offer, acceptance, and valuable consideration (absent in this case). The Consumer Rights Act 2015 (s71) mandates a 'test of fairness' duty on Courts and sets a high bar for prominence of terms and 'consumer notices'. Paying regard to Sch2 (examples 6, 10, 14 & 18), also s62 and the duties of fair, open dealing/good faith, the Defendant notes that this Claimant reportedly uses unclear (unfair) terms/notices. On the limited information given, this case looks no different. The Claimant is put to strict proof with contemporaneous photographs.
6. DVLA keeper data is only supplied on the basis of prior written landowner authority. The Claimant (an agent) is put to strict proof of their standing to sue and the terms, scope and dates of the landowner agreement, including the contract, updates, schedules and a map of the site boundary set by the landowner (not an unverified Google Maps aerial view).
7. To impose a PC, as well as a breach, there must be: (i) a strong 'legitimate interest' extending beyond compensation for loss, and (ii) 'adequate notice' (prominence) of the PC and any relevant obligation(s). None of which have been demonstrated. This PC is a penalty arising as a result of a 'concealed pitfall or trap', poor signs and covert surveillance, thus it is fully distinguished from ParkingEye v Beavis [2015] UKSC67.
8. Attention is drawn to (i) paras 98, 100, 193, 198 of Beavis (an £85 PC comfortably covered all letter chain costs and generated a profit shared with the landowner) and also to (ii) the binding judgment in ParkingEye v Somerfield Stores ChD [2011] EWHC 4023(QB) which remains unaffected by Beavis and stands as the only parking case law that deals with costs abuse. HHJ Hegarty held in paras 419-428 (High Court, later ratified by the CoA) that 'admin costs' inflating a £75 PC (already increased from £37.50) to £135 were disproportionate to the minor cost of an automated letter-chain and 'would appear to be penal'.
9. The Parking (Code of Practice) Act will curb rogue conduct by operators and their debt recovery agents (DRAs). The Government recently launched a Public Consultation considered likely to bring in a ban on DRA fees, which a 2022 Minister called ‘extorting money from motorists’. They have identified in July 2025: 'profit being made by DRAs is significantly higher than ... by parking operators' and 'the high profits may be indicative of these firms having too much control over the market, thereby indicating that there is a market failure'.
10. Pursuant to Sch4 of the Protection of Freedoms Act 2012 ('POFA') the claim exceeds the maximum sum and is unrecoverable: see Explanatory Note 221: 'The creditor may not make a claim against the keeper ... for more than the amount of the unpaid parking related charges as they stood when the notice to the driver was issued (para 4(5))'. Late fees (unknown to drivers, not specified on signs) are not 'unpaid parking related charges'. They are the invention of 'no win no fee' DRAs. Even in the (unlikely) event that the Claimant complied with the POFA and CoP, there is no keeper liability law for DRA fees.
11. This claim is an utter waste of court resources and it is an indication of systemic abuse that parking cases now make up a third of all small claims. False fees fuel bulk litigation that has overburdened HMCTS. The most common outcome of defended cases is late discontinuance, making Claimants liable for costs (r.38.6(1)). Whilst this does not 'normally' apply to the small claims track (r.38.6(3)) the White Book has this annotation: 'Note that the normal rule as to costs does not apply if a claimant in a case allocated to the small claims track serves a notice of discontinuance although it might be contended that costs should be awarded if a party has behaved unreasonably (r.27.14(2)(dg))'.
0 -
for PCN defence letters… https://fightmypcn.com/
0 -
That is not the current Template Defence in the thread at the top of the forum.
My signature tells everyone where to click. You have two links to page one right here on this page.
PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
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I have sifted through numerous threads and posts and newbie guides.
I have put together the defence based on what is available and seen throughout the threads and information.
My questions is because it is MCOL so limited lines. Do I put the following in as well or strictly just the defence?
Claim No.: xxxxxxxxx
Between
Napier Parking Ltd
(Reference number: xxxxxxx)
(Claimant)
- and -
xxxxx xxxxxxx
(Defendant)
My defence with the obvious edited para 3. everything else is the same.
- The Claimant’s sparse case lacks specificity and does not
comply with CPR 16.4, 16PD3 or 16PD7, failing to 'state all facts
necessary for the purpose of formulating a complete cause of
action'. Further, the Claimant has improperly added a false 'fee'
or damages to the original Parking Charge (PC). This sum is not
legally recoverable and constitutes an attempt at double recovery,
which is unreasonable conduct under CPR 27.14(2)(g). The binding
Supreme Court judgment in ParkingEye Ltd v Beavis [2015] UKSC 67
held that an £85 parking charge more than covered all the 'costs
of enforcement' which HHJ Moloney had listed as the pre-action
work of a DVLA look-up and a simple automated letter chain,
including a LBC. The same heads of cost cannot lawfully be counted
twice and interest should also be disallowed. Exaggerated claims
for impermissible sums are good reason for judges to intervene and
the court is invited to strike out the claim using its powers
under CPR 3.4. - The allegation(s) are vague and liability is denied for the sum
claimed, or at all. The delay in bringing proceedings lies with
the Claimant, making retrieving material evidence difficult, which
is highly prejudicial. The Defendant has little knowledge of
events, save as set out below and to admit that they were the
registered keeper AND Driver. - It is acknowledged that on July xxx, xxxx, the Defendant's motor
vehicle entered the St Johns Rd Car Park located in Brimingham,
B11 4RG. Upon arrival, the car park was at full capacity, forcing
the Defendant to wait for an available parking space for a
duration of 15 minutes. Once a viable parking space became vacant,
the Defendant ultimately decided to park the vehicle in question.
The duration of stay was electronically paid at the designated
parking meter for the appropriate period. The Defendant holds a
bank statement confirming payment to Napier Parking Limited. The
claim is denied in full. - It is neither admitted nor denied that a term was breached but
to form a contract, there must be an offer, acceptance, and
valuable consideration (absent in this case). The Consumer Rights
Act 2015 (s71) mandates a 'test of fairness' duty on Courts and
sets a high bar for prominence of terms and 'consumer notices'.
Paying regard to Sch2 (examples 6, 10, 14 & 18), also s62 and the
duties of fair, open dealing/good faith, the Defendant notes that
this Claimant reportedly uses unclear (unfair) terms/notices. On
the limited information given, this case looks no different. The
Claimant is put to strict proof with contemporaneous photographs. - DVLA keeper data is only supplied on the basis of prior written
landowner authority. The Claimant (an agent) is put to strict
proof of their standing to sue and the terms, scope and dates of
the landowner agreement, including the contract, updates,
schedules and a map of the site boundary set by the landowner (not
an unverified Google Maps aerial view). - To impose a PC, as well as a breach, there must be: (i) a
strong 'legitimate interest' extending beyond compensation for
loss, and (ii) 'adequate notice' (prominence) of the PC and any
relevant obligation(s). None of which have been demonstrated. This
PC is a penalty arising as a result of a 'concealed pitfall or
trap', poor signs and covert surveillance, thus it is fully
distinguished from Beavis. - Attention is drawn to:
(i) paras 98, 100, 193, 198 of Beavis (an £85 PC covered all costs
and generated a huge profit shared with the landowner); the court
should also read paragraph 3.4 of the original judgment by HHJ
Moloney in Beavis, confirming what that authority means by 'costs
of the operation', and(ii) the binding judgment in ParkingEye v Somerfield Stores ChD
[2011] EWHC 4023(QB) which remains unaffected by Beavis and stands
as the only parking case law that references costs abuse. HHJ
Hegarty held in paras 419-428 (his judgment later ratified by the
CoA) that 'costs' inflating a £75 PC (already increased from
£37.50) to £135 were disproportionate to the very minor cost of a
letter-chain and 'would appear to be penal'. The court should note
that HHJ Moloney referenced this case in Beavis.- The Parking (Code of Practice) Act will curb rogue conduct by
operators and debt recovery agents (DRAs). The Government launched
a Public Consultation likely to herald a ban on double recovery
'fees', which the relevant 2022 Minister called ‘extorting money
from motorists’. Both the previous and present Governments found
that the high profits may be indicative of firms having too much
control 'indicating that there is a market failure'. - Pursuant to Sch4 of the Protection of Freedoms Act 2012
('POFA') the claim exceeds the maximum sum and is unrecoverable:
see Explanatory Note 221: 'The creditor may not make a claim
against the keeper ... for more than the amount of the unpaid
parking related charges as they stood when the notice to the
driver was issued (para 4(5))'. There is no keeper liability for
added false fees and the POFA specifically states that 'double
recovery' is not allowed if a creditor uses any other remedy. - The Defendant seeks fixed costs (CPR 27.14) and a finding of
unreasonable conduct and further costs (CPR 46.5). Parking cases
now make up a third of all small claims which has overburdened
HMCTS, causing the most CCJs of all sectors yet almost invariably
discontinuing defended cases before hearings, which indicates a
deliberate business model of systemic abuse and makes Claimants
liable for costs (r.38.6(1)). Whilst this does not 'normally'
apply to the small claims track (r.38.6(3)) the White Book has
this annotation: 'Note that the normal rule as to costs does not
apply if a claimant in a case allocated to the small claims track
serves a notice of discontinuance although it might be contended
that costs should be awarded if a party has behaved unreasonably
(r.27.14(2)(dg))'.
IF THIS ISNT CORRECT, WHY IS IT NOT CORRECT? IS THE WORDINGS INCORRECT? WILL SOMETHING BE JUST DISMISSED BY THE JUDGE IF STATED?
Thanks for having a look appreciate it.
0 - The Claimant’s sparse case lacks specificity and does not
-
Looks fine. That is the Template Defence we signposted you to and your para 3 is fine.
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