How should an overseas visitor deal with a PCN notice from Parking Eye?

Bloomberg_Sky

Hello from a country outside the UK

I am wondering if some of you good folks who are more informed than me about UK parking fines can offer some advice.

Here's the summary of my situation:

• Visted the UK in October 2025 and hired a car
• Stopped in at a supermarket, where parking payment is run by Parking Eye
• Paid for the parking, got the reciept slip, and departed the parking lot

• Back in my home country, I get an email from the car rental company that contains a PCN for £100 from Parking Eye with the reason cited as not paying for the parking charge. The PCN was addressed to the rental company because that is obviously who owned the car.
• The car rental company says that if I don't address the PCN then they will automatically charge the £100 to the credit card that I used to make the car rental booking.
• The car rental company also charged my credit card a £50 admin fee for having to deal with the PCN.
• At this point I start looking for the parking receipt, but can't find it. Since I paid with a UK debit Mastercard (I have a bank account in the UK that I use for small expenses when I travel there) I look online and see the payment is showing online. I call my bank and they send me a letter to confirm funds left my account.
• Biggest issue is that the merchant shown on the bank statement is not Parking Eye but "Evology.

• I file an online appeal via Parking Eye's website with the letter from the bank as proof of payment. In the appeal I listed my )address in my home country and my email address.
• At that time I couldn't find the printed receipt the parking machine had issued.
• Parking Eye denies my appeal; doesn't accept the letter from my bank as sufficient proof
• At this point I find the parking receipt (when I wasn't actually looking for it…LOL)
• I file an appeal with POPLA and add the parking receipt and a note that I did not have it at the time I filed my appeal with Parking Eye
• POPLA denies my appeal (I don't think they considered the parking receipt, as I had not included it with the original appeal to Parking Eye).
• Parking Eye sends me an email stating I now owe the £100, and I assume will keep sending even more strident and aggressive letters going forward.

As a point of clarity I sent a copy of the parking receipt to the rental car company and told them not to pay the £100 fine as I had paid properly for the parking. They reply to say they won't pay the fine and they will refund the £50 fee they charged me if I provide proof that the PCN has been overturned.

So my questions are:

1. Can I safely ignore any threatening letters from Parking Eye demanding payment as I don't live in the UK?
2. Do they have any ability to sue residents of another country? If they have the ability, how likely are they to attempt it for a fine of £100?
3. Is there any risk that Parking Eye will revert back to the rental car company and demand payment from them, and they in turn will charge my credit card that they have on file?

For full context, and not sure if this matters, but I am a dual citizen (UK/my home country). I have no financial or physical assets (and no personal credit profile) in the UK apart from a chequing account with a British bank. I travel to the UK between 1 to 3 times a year.

The farce of it all is that the actual amount of the parking receipt is under £4. And I paid it at the time of parking!!!

I've travelled to the UK many times over the past several decades and this is the first time I've had to deal with the scummy private parking industry. We don't seem to have something as bad as this in my home country.

Thanks in advance for your suggestions / advice.

Signed….an Anglophile overseas visitor.

la531983

Give them your overseas address for service of documents and then they will get bored sending letters and eventually stop.

What address are they currently writing to?

Johnersh

Hertz (or whoever) have discharged their obligations under PoFA Sch 4 once the hirers postal address was provided. ParkingEye can no longer sue them as a vehicle keeper as a matter of law (though they may try).

There is nothing in law that requires notification of a driver address to be a UK address.

If you have not already, I would admit being the driver and supply your postal address (address for service) and indicate that you dispute the charge, given that full payment was made. I would also supply a further copy of the receipt while doing so. A copy of that correspondence should be supplied to Hertz so they know not to pay it. Payment by them and credit card chargeback is a risk - lots on this forum where that has occurred.

ParkingEye will need to decide to abandon or to pursue this. If the latter, they need to apply to the court for permission to serve UK proceedings out of the jurisdiction. If given, they will need to serve the proceedings by an acceptable method in your home country (these vary, but can include process serving by a local court or the police service - who may charge). In effect, the costs of international service will likely be prohibitive for a claim of this nature.

Car1980

The car rental company also charged my credit card a £50 admin fee for having to deal with the PCN.

Give your name and address to PE as suggested, but show us the T&Cs that allow this. Quite often they have more holes than Swiss cheese.

MothballsWallet

https://forums.moneysavingexpert.com/discussion/comment/81910070#Comment_81910070

A little tidbit from a YouTuber I follow who looked into this after being threatened with lawsuits by (in his case) Americans who don't like his opinions: a US-UK cross-border jurisdiction case costs about US$50k on top of all lawyer and court fees.

Coupon-mad

In summary, ignore ParkingEye now!

😀