Popla rejection, other options?

BrokenOwl

I received a parking ticket at a Manchester retail park for parking outside of the no parking times and overstaying the 3 hour limit. My car broke down and the earliest the RAC could attend was 3-6 hours. It was 7pm I had been there for 1 hour and I had 2 small children with me. RAC advised to leave the car and they booked a taxi for me to return home.

I spoke with the on-site team and made them aware I had broken down. They said to come back the next day to speak with management which I did. They informed me to send an email to the manager to stop a fine being issued which I did immediately. I receive a reply stating that they could not do anything until I received the penalty notice and once I had it to come back and they would cancel it. Once I received the charge I went back and presented it to the manager who said I don’t know why you’ve been told that we can’t do anything.

I appealed to the parking company who rejected my evidence from the RAC that my car was broken down and could not be moved. I appealed to Popla and they stated that as the signage clearly states no parking in the no parking hours and overstaying staying the 3 hour limit they agreed the penalty was correct.

I appealed with Popla because it said being broken down was a mitigating circumstance and would win the case.

is there anything else I can do or do I now have to pay this charge? I’ve received an email from Popla rejecting the appeal.

Thanks

ChirpyChicken

Of course you never pay

Coupon-mad

You need to read the MSE Private Parking Tickets Guide. And the NEWBIES PLEASE READ THESE FAQS FIRST thread.

You'll never have to pay this invoice but you so need to read the advice on this joke stage of threatograms.