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Premier Park v Ms. Kay

Hi.

Time to start my own thread on this; just to clarify, I'm not Ms. Kay, just helping her fighting this ticket.

Ticket is from 12/24, N1 issued 12/25, which is when she phoned me.

AoS filed on MCOL 12/25.

Defense filed on MCOL, 01/26. MCOL confirms receipt 28.01, and copy sent to claimant, who must advise court on how they wish to proceed within 28 days or claim will be stayed.

03/02, email from Gladstones with their completed DQ and copy to courts.

So far, so simple.

Where we're at: I advised Ms. Kay to watch out for her N180 forms, but nothing has come yet. I'm getting a bit concerned about that, and don't want her to fall through the cracks, and miss a deadline in responding late.

I've d/loaded an N180 myself and filled it in, ready to go, but I'd like your opinion: should we wait for the courts (and Royal Mail!), or send back the .pdf version I've completed straight away?

Second question: there seem to be an ongoing disagreement about whether to send it by post or by email. It's been a while since I've done one of those, so what's the current thinking?

Thanks in advance. 😊

Comments

  • bookworm1363
    bookworm1363 Posts: 818 Forumite
    Part of the Furniture Name Dropper Photogenic Combo Breaker

    Well, what would you know, lol? When we checked last week, it still only said defence received and sent.

    She just looked after reading your reply, and it says DQ has been sent to her on 25/02.

    Ah well, all good then.

    I'll keep you updated as we go along! Thank you again! 😊

  • Coupon-mad
    Coupon-mad Posts: 165,648 Forumite
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    Just don't use the paper version and no scanning or sending page images of the N180.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • bookworm1363
    bookworm1363 Posts: 818 Forumite
    Part of the Furniture Name Dropper Photogenic Combo Breaker
  • bookworm1363
    bookworm1363 Posts: 818 Forumite
    Part of the Furniture Name Dropper Photogenic Combo Breaker

    Ok, we have hit a snag.

    Waited and waited for courts papers… nothing came. No changes to the MCOL portal.

    Eventually, tried to email them , as I was concerned about deadlines; and waited. Then tried to phone them, gave up after 1 hour and there still was 45 people in front of us…😒

    Finally, an email came on Thursday (and today, the paper version!) : long and short of it being that DQ must be filed by 27/04 or get struck out altogether.

    Immediately emailed back the complete DQ to them , copy email sent to claimants.

    But now, my worry is this: How long is it going to take for it to get opened and uploaded to the system?

    Short of phoning them and getting someone to make sure it is logged on time, is there anything else we can do? (for info: Ms. Kay is the sole carer of a profoundly disabled young adult with overwhelming demands on her time)

    Thanks for any advice.😊

  • Coupon-mad
    Coupon-mad Posts: 165,648 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    No worries at all as long as you emailed it to the email shown in the 8 steps AND got an auto-receipt (don't show us that please!).

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Gr1pr
    Gr1pr Posts: 16,111 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper

    Ideally it should have been emailed back in late February, when the MCOL claim history said it was posted, not waiting for the actual letter ( which wasn't needed. )

    But as long as its been emailed to the correct DQ email address and she received the auto response email back, then just keep checking the claim history going forward, ensuring that its logged

    Keep following the 8 steps

  • Coupon-mad
    Coupon-mad Posts: 165,648 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    And as long as you didn't email a scan or photos of the paper form. That's not allowed.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • ChirpyChicken
    ChirpyChicken Posts: 3,616 Forumite
    1,000 Posts First Anniversary Name Dropper Photogenic

    They currently processing dqs within 5 working days

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