Parkmaven PCN – 13 minutes total stay at pay-by-phone site – POPLA advice needed

jackster_

Hi all,

Looking for some advice on a Parkmaven PCN received as a postal Notice to Keeper.

Operator: Parkmaven (BPA member)
Location: Shop Stop Clapham Junction (SW11 1RU)
Event date: 08/02/2026
Issue date: 13/02/2026
Type: ANPR postal NTK (no windscreen ticket)
Total time on site (per ANPR): approx. 13 minutes 39 seconds

This is a pay-by-phone immediately site.

The operator is alleging that the vehicle overstayed the permitted period (apparently 10 minutes) by around 3 minutes.

The keeper appealed (without identifying the driver) using a standard template asking for:

• Landowner authority
• Signage proof
• Grace period evidence
• Confirmation of POFA compliance

Parkmaven rejected and issued a POPLA code. Their rejection is generic and simply states signage is clear and that by entering the site the driver accepted the terms.

They have not addressed:

• How grace periods were applied
• Consideration period on arrival
• How the “period of parking” was calculated vs ANPR boundary times

Questions:

1. At a pay-by-phone site, should the BPA mandatory consideration + 10 minute grace period apply in addition to the alleged 10-minute limit?
2. Is 13 minutes total ANPR time within a potentially defensible range at POPLA?
3. Has anyone had success against Parkmaven at POPLA on grace period / ANPR arguments?
4. Are Parkmaven known to litigate short overstay cases?

The keeper would prefer to avoid unnecessary risk but is willing to go to POPLA if there is a reasonable chance.

Any advice appreciated.

Coupon-mad

Questions:

1. At a pay-by-phone site, should the BPA mandatory consideration + 10 minute grace period apply in addition to the alleged 10-minute limit?

No.

1. Is 13 minutes total ANPR time within a potentially defensible range at POPLA?

Yes, if the whole time once you walked over to the sign was spent trying to pay but you need to hammer that home.

1. Has anyone had success against Parkmaven at POPLA on grace period / ANPR arguments?

Almost certainly. See the POPLA DECISIONS thread! You have to hammer home what you were doing and that you 'gained no amenity' from the site and ideally supply evidence that you then paid to oark elsewhere with minutes.

1. Are Parkmaven known to litigate short overstay cases?

ParkMaven are not prolific in court and rarely feature here, but there is zero risk of a CCJ by following all our advice along the way (which is an easier process than POPLA) so I don't call this a consideration. There's nothing to worry about.