Mutual exchange - 42 day rule confirmation

Lady_T

Hi

We submitted our application forms 5 weeks ago and when we chased again today the council said they required further paperwork from me to prove my grandchildren reside with me under a court order (I am a special guardian). They have stated that they cannot begin the process as this paperwork was not submitted - this is the first time I have been asked for it and our 42 days is up in 1 weeks time.

I have read the law and it says 42 days from application - I cannot see anything about supporting documents.

I would like to know if they can do this. We are moving for child protection reasons and I have told the council this but they are still insisting 42 days from today - can they do this. We have proof they had the applications and I have emails asking for a better copy of my driving licence a few weeks ago.

Thank you x

sheramber

Is it 42 days from application being accepted?

Since they said they could not process it, that sounds like your application has not been accepted due to further paperwork needed.