Problem accessing BT Home Hub on Firefox

TELLIT01

When I attempt to access my BT Home Hub Firefox blocks access and displays a message saying Secure Connection Required. BT site says it's OK to bypass this and says access the Advanced option, but I can't find the Advanced option anywhere. I'm probably missing something obvious but can anybody point me in the right direction please.

Neil_Jones

https://forums.moneysavingexpert.com/discussion/6657017/problem-accessing-bt-home-hub-on-firefox

https://community.bt.com/t5/Home-setup-Wi-Fi-network/BT-Hub-Manager-recent-changes/td-p/2450272
https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

The Hubs have had a firmware update and now are only accessibly via HTTPS.

flaneurs_lobster

The "Advanced Settings" from the first page of the Smart Hub interface? Bottom right blue box.

Or are you having trouble connecting to the first page?

TELLIT01

Within Firefox. A box appears when trying to access BT Home Hub with -

Secure Connection Required

Access to the Hub Manager now requires a secure HTTPS connection.

The BT help states -

Firefox:

• select Advanced
• select Accept the Risk and Continue

I can't find the Advanced option.

TELLIT01

I've finally got to the solution from reading through the link provided by Neil Jones. Thanks.

Use https……192.168.1.254

flaneurs_lobster

If Firefox is giving you grief try another browser?

TELLIT01

https://forums.moneysavingexpert.com/discussion/comment/81900705#Comment_81900705

Thanks but I have managed to get in now. https://192.168.1.245/ It does require entering the Admin password.