Claim by Gladstone Solicitors/Parking Solutions 24 Ltd - (advice appreciated)

TheHobbitsToIsengard

Good morning!

I hope everyone is well and thank you for responses in advance.

Key facts

• Claim form Issue date - 11th Feb 2026
• We need to acknowledge Service by the 2nd March 2026
• Write up a defence by the 16th March 2026
• Claim form (redacted) attached

I've been reading the threads for a few weeks now in anticipation of the county court claim form from Gladstone.

Background

My partner was driving my vehicle to her place of work (NHS staff) at Glanrhyd Hospital (No A&E). Car park was full, no spaces remaining (a regular occurrence). She parked on the road side on the hospital grounds (not on double yellows or blocking any routes to the buildings).

She had a choice, parking somewhere safe, not contravening any access or return home and walk to work which is around 3 miles and be late for her shift. On that particular day she was assigned to moving time critical medical consumables between the local trusts hospitals.

The hospital is currently going through the motions to allow additional parking spaces where she parked as it still provides space for a fire engine to get access to the buildings and no parking enforcement officers have been on site since last year.

She voluntarily provide her details as the named driver to PS24 and appealed the ticket which of course, they denied.

I want to defend this and looking for advice on what case law can help and/or what position we should take. I'm initially thinking her employment with the NHS pre-dates the hospitals parking being managed being handed over to PS24, no contract was agreed with PS24, no financial detriment to the hospital by her parking where she did, and unjust higher added recovering costs etc.

All the best

(Image removed by Forum Team)

Gr1pr

Use the standard Gladstones defence in announcements, because no specific breach was actually pleaded

The defendant named on the claim form must defend it, so her if it's in her name. ?

Castle

There's a password still showing.

TheHobbitsToIsengard

Thanks for the quick replies.

Understood - My partner will file the defence. Do I need to remove the image with the password showing? I've redacted the claim form No, so it's useless without it.

Coupon-mad

Yes remove it, or the Forum Team will!

Here it is fully redacted:

Hilarious that they expect a judge to buy into the preposterous idea that it costs £70 to collect £60, which already more than covers the costs of enforcement, so says the Supreme Court.

Use the Gladstones version para 3 linked in the Template Defence thread (and please don't show us because none of it needs checking).

TheHobbitsToIsengard

https://forums.moneysavingexpert.com/discussion/comment/81889850#Comment_81889850

Ah struggling to find how the edit original post and update the redacted image. Please don't ban me😅

TheHobbitsToIsengard

According to the help section, I need to have a few posts to get edit privileges 🤔

Gr1pr

Correct, you cannot edit or remove until your status changes from Newbie to Forumite

But you can report your post and ask for the picture to be deleted by the admins

TheHobbitsToIsengard

Filled my defence on the MCOL website today. Thanks for your help so far everyone!

Coupon-mad

https://forums.moneysavingexpert.com/discussion/comment/81914328#Comment_81914328

Great!

Did you use the recommended Chan & Akande para 3 (the one for Gladstones claims) within the usual Template Defence?

TheHobbitsToIsengard

Yep, I did use para 3! just waiting for the Questionnaire in the post from CNBC. Gladstone sent the letter about intending to proceed……Ignored.