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Scottish Power electricity meter/econ tariff problem

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Comments

  • WiserMiser
    WiserMiser Posts: 565 Forumite
    500 Posts Name Dropper
    edited 17 February at 12:40AM

    Provided that your existing NSHs are beefy enough then you don't need E10. It was mostly used for underfloor heating and cheapo (undersized) NSHs a long time ago when energy was cheap. They needed an afternoon and/or evening boost to stop then getting too cool by bedtime.

    Many suppliers are phasing out E10 and the rates are often not the cheapest. But be reasonably sure you won't have chilly evenings because once you're on E7 it will be difficult or impossible to switch back to E10.

    Make sure you're using the NSHs effectively. https://www.youtube.com/watch?v=UeB3Xf_qKvA

  • Scot_39
    Scot_39 Posts: 4,474 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    edited 17 February at 11:52AM

    My NSH are not undersized for my space and temperature requirements - but they do work better for me on E10 than on E7 - because I charge them to a lower temperature 3x per day - meaning the room temperatures suit my needs better. Smoother profile.

    I don't want my heaters and rooms hot at 5am - at the end of the E10 night window - or 7am on E7 say - but I do like my heaters and so their heat output boosted at 1-4pm for early evening / say when return from day out - or work in past - and in early evening - from 8-10pm - for relaxing in front of the TV for a movie or 2.

    The OP might be able to achieve similar with the output dial on his NSH and E7 - but its by no means guaranteed - and if purely manual (mines are semi automatic) - its quite a lot of daily fath - balancing both input and output controls. Modern lot 20 or hhr certainly seem much more set and forget - so may work out better in long term for usability if OP staying for a while (and can afford the upgrades).

    But currently coping with switching water on / off daily - so maybe can add the output dial adjustments to daily routines - closed when goes to bed - open in late afternoon / evening etc if purely manual.

    Many others with older NSH prefer some afternoon boost too - like say Rosie1001 - who went on her "adventures with EDF E10" to retain her old RTS 2 hr afternoon boost (5+2 iirc) - and is now far happier on Snug (6min + 1) - with her new and importantly from the OP here's point of view - reliably communicating - smart meter.

    [But yes - my legacy E10 off peak rate is higher than my suppliers E7 - by c4p when last checked - maybe 5p now after 2 consecutive rises in last 2 caps - but it's cheaper than Ovo will now quote me - by c3p iirc before Jan cap 5% rises. EDF no longer sure do E10 for new customers - they never got back to me]

    oh and its a bit presumptious but tge op is with SP and therefore potentialky in a far colder part of tge country (avevtemps c4C lower in Scotland than south - with shorter winter days - so common to need heaters running for longer. Sp old whitemeter for instance giving 8→8.5 hrs rather than 7 hrs on default e7. Weathercall rts giving even longer on coldest days. Thtc in NScotland 5 to 12 seasonally.See range ot their non standard - often unique to Scotland tariffs

    https://www.scottishpower.co.uk/energy-efficiency/energy-efficiency-toolkit/electric-heating

  • t0rt0ise
    t0rt0ise Posts: 4,661 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    Sounds like they are assuming you want a time of use smart tariff which does need a connected meter. The fact that you simply want E7 appears to have got lost. Try again asking specifically for E7.

  • IOWJJBTM2025
    IOWJJBTM2025 Posts: 184 Forumite
    100 Posts Name Dropper

    Are you sure that the meter is not reporting?

    I opened a free account with USwitch and set up the Utrack service.

    It found my Electric meter and after a couple of hours I could access over a years worth of energy consumption. The info lags by a day but it would show that the data is available.

    May be worth a try. If it is reporting in would be another plus for your case.

  • gpman
    gpman Posts: 695 Forumite
    500 Posts Name Dropper
    edited 17 February at 10:47AM

    You are correct in what you state, but perhaps you have stumbled upon the underlying issue the OP has here.

    The OP was on E10. So their existing heating system is presumably not really suited to E7. i.e. not beefy enough as you phrase it.

    Whilst E10 is indeed being phased out, I understand legacy suppliers are still under an obligation to support existing customers with a suitable alternative arrangement. That probably does require a smart meter that communicates half hourly data.

    But if the OP is prepared to accept E7, then SP should be able to provide that to the OP even though their smart meter is not communicating. The OP has confirmed that the smart meter they have is set up for E7 with 2 different registries.

    But you offer wise words in warning the OP into accepting E7 as a permanent solution with their current heating system.

  • Scot_39
    Scot_39 Posts: 4,474 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper

    e10 is not being phased out. But it is sadly an expensive option, despite it fundamentally not being too different in principle from fixed tou smart tariffs like Octopus Cosy.

    and it idealky suits regions and areas with poor smart meter communications. Like many arqiva lrr area in remotecScotland and cities alike.

    in fact it has if anytthing may even have seen a recent increase in subscribers as potentialky 10,000s of rts customers like those on thtc etc have been put on e10 configured smart meters by at least one supplier Ovo - in region 17 - and who have now opened it to others.

    So for first time in almost a decade I can get an actual e10 quote online from a uk supplier.

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