Faulty hob after 3 years - still in warranty

Aylesbury_Duck

https://forums.moneysavingexpert.com/discussion/comment/81925261#Comment_81925261

What does the warranty say about consequential costs?

They can be brought into play under consumer rights, but your consumer rights against the retailer died when the retailer closed.

aj9648

https://forums.moneysavingexpert.com/discussion/comment/81925321#Comment_81925321

honestly I have been round the houses to find a hob that fits and there just isn’t one that big and that would

MyRealNameToo

https://forums.moneysavingexpert.com/discussion/comment/81927431#Comment_81927431

What is the old model? Assuming you will still have a generous budget I'm sure there are at least a pair of options.

DeathByFluffy

https://forums.moneysavingexpert.com/discussion/comment/81925261#Comment_81925261

Your rights with regards to this would be with the retailer - unfortunately as they no longer exist, you're relying solely on the warranty which will likely exclude consequential losses.

Does the 50% they've offered line up with the terms of their warranty?

aj9648

https://forums.moneysavingexpert.com/discussion/comment/81927827#Comment_81927827

KHIVF 90000

Woodstok2000

This one?

https://www.sticksonline.co.uk/shop/ventilated-hob-flush-standard/

aj9648

https://forums.moneysavingexpert.com/discussion/comment/81928767#Comment_81928767

that’s the one - spoken to these guys already and they don’t stock it. Pointless having a website where you can’t buy anything off